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Faced with mounting deficits, public transport is in search of a new image. Above all, service quality must beadapted to customer needs. A whole range of possibilities exist to make public transport more appealing: more frequent and punctual service, better equipment, improved customer relations, electronic payment facilities and more convenient connections are just a few of these. Round Table 92 takes stock of what is happening throughout Europe in this area. By comparing the interesting developments, a new image of public transport is slowly taking shape.

Transport --- Transportation --- Urban transportation policy --- Business & Economics --- Transportation Economics --- State and urban transportation --- Urban transportation --- Urban transportation and state --- Transportation and state --- Urban policy --- Public transportation --- Transportation, Primitive --- Transportation companies --- Transportation industry --- Locomotion --- Commerce --- Communication and traffic --- Storage and moving trade --- Congresses --- Marketing --- Government policy --- Economic aspects --- 656.2 --- 656.2 Rail transport. Rail traffic --- Rail transport. Rail traffic --- Marketing&delete&