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Quality management in the service industry
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Author: Stebbing, Lionel
ISBN: 0137471483 Year: 1990 Volume: vol *9 Publisher: New York London Toronto Ellis Horwood
ISBN: 0137471483 Year: 1990 Volume: vol *9 Publisher: New York London Toronto Ellis Horwood
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Abstract
Keywords
Service industries --- -Industries --- Management --- Quality control --- Quality control. --- -Management --- Service industries - Management.
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