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book (3)


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1987 (3)

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Book
Service compris : les clients heureux font les entreprises gagnantes
Authors: --- ---
Year: 1987 Publisher: Paris: Expansion,

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Book
Close to the customer : an American management association research report on consumer affairs
Authors: ---
ISBN: 0814435130 Year: 1987 Publisher: New York (N.Y.): AMA


Book
Servuction : le marketing des services
Authors: ---
ISBN: 2704211272 9782704211272 Year: 1987 Publisher: Paris MacGraw-Hill

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