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Manager les services: la qualité comme principe unificateur
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ISBN: 2717811826 9782717811827 Year: 1986 Publisher: Paris

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Kaizen : (Ky'zen) : the key to Japan's competitive success
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ISBN: 0070314462 007554332X 9780075543329 9780070314467 Year: 1986 Publisher: New York : McGraw-Hill,

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Abstract

For the professional manager or student of management, a comprehensive handbook of 16 Kaizen management practices that can be put to work. KAIZEN uses more than 100 examples in action and contains 15 corporate case studies.

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