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With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of

Service industries --- Industrial management --- Management. --- Japanese management --- Industries --- Management --- E-books --- J4360 --- J4500 --- Japan: Economy and industry -- business methods and management --- Japan: Economy and industry -- commerce and trade