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Business intelligence. --- Business information services. --- Business --- Online information services. --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Business enterprises --- Business espionage --- Competitive intelligence --- Corporate intelligence --- Economic espionage --- Espionage, Business --- Espionage, Economic --- Espionage, Industrial --- Industrial espionage --- Intelligence, Business --- Intelligence, Corporate --- Business ethics --- Competition, Unfair --- Industrial management --- Confidential business information --- Intelligence économique --- Serveurs (Informatique)

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This volume presents practical examples to impart fundamental knowledge about the application of market research instruments in actual library practice. The focus is on applying methods and scenarios that are targeted at optimizing or expanding user-related services. The range of applications includes customer satisfaction surveys and questionnaire-based inquiries about the information behavior of library users, and a discussion of "mystery shopping" as a building block for systematic quality management. In addition, it discusses usability testing for library websites and the use of online res

Libraries --- Public services (Libraries) --- Library Web sites --- Online information services --- Library users --- Information behavior --- Information-seeking behavior --- Human behavior --- Library customers --- Library patrons --- Patrons of libraries --- Readers (Library users) --- Reading public (Library users) --- Users of libraries --- Persons --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Web sites --- Web librarianship --- Libraries and readers --- Library public services --- Library services to users --- Public libraries --- Library science --- Evaluation. --- Testing. --- Attitudes. --- Research. --- Public services --- Services to users --- Services for --- Market research. --- libraries. --- quality management.

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Service-oriented computing has become one of the predominant factors in IT research and development efforts over the last few years. In spite of several standardization efforts that advanced from research labs into industrial-strength technologies and tools, there is still much human effort required in the process of finding and executing Web services. Here, Dieter Fensel and his team lay the foundation for understanding the Semantic Web Services infrastructure, aimed at eliminating human intervention and thus allowing for seamless integration of information systems. They focus on the currently most advanced SWS infrastructure, namely SESA and related work such as the Web Services Execution Environment (WSMX) activities and the Semantic Execution Environment (OASIS SEE TC) standardization effort. Their book is divided into four parts: Part I provides an introduction to the field and its history, covering basic Web technologies and the state of research and standardization in the Semantic Web field. Part II presents the SESA architecture. The authors detail its building blocks and show how they are consolidated into a coherent software architecture that can be used as a blueprint for implementation. Part III gives more insight into middleware services, describing the necessary conceptual functionality that is imposed on the architecture through the basic principles. Each such functionality is realized using a number of so-called middleware services. Finally, Part IV shows how the SESA architecture can be applied to real-world scenarios, and provides an overview of compatible and related systems. The book targets professionals as well as academic and industrial researchers working on various aspects of semantic integration of distributed information systems. They will learn how to apply the Semantic Web Services infrastructure to automate and semi-automate tasks, by using existing integration technologies. In addition, the book is also suitable for advanced graduate students enrolled in courses covering knowledge management, the Semantic Web, or integration of information systems, as it will educate them about basic technologies for Semantic Web Services and general issues related to integration of information systems.

Online information services. --- Semantic Web. --- Semantic integration (Computer systems) --- Semantic networks (Information theory) --- World Wide Web --- Microformats --- Electronic information services --- On-line information services --- Online services (Information services) --- Information services --- Information technology. --- Computer science. --- Artificial intelligence. --- Information Systems Applications (incl. Internet). --- IT in Business. --- Programming Techniques. --- e-Commerce/e-business. --- Artificial Intelligence. --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Informatics --- Science --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Application software. --- Business—Data processing. --- Computer programming. --- E-commerce. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Computers --- Electronic computer programming --- Electronic digital computers --- Programming (Electronic computers) --- Coding theory --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Programming

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Documentation --- Information science --- Communication. --- Documentation. --- Information Services. --- Information Systems. --- Library Science. --- Sciences de l'information --- Information science. --- Librarianship --- Library Sciences --- Science, Library --- Sciences, Library --- Ancillary Information Systems --- Data Systems --- Emergency Care Information Systems --- Information Retrieval Systems --- Ancillary Information System --- Data System --- Information Retrieval System --- Information System --- Information System, Ancillary --- Information Systems, Ancillary --- System, Ancillary Information --- System, Data --- System, Information --- System, Information Retrieval --- Systems, Ancillary Information --- Systems, Data --- Systems, Information --- Systems, Information Retrieval --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Documentations --- Communication Programs --- Communications Personnel --- Misinformation --- Personal Communication --- Communication Program --- Communication, Personal --- Personnel, Communications --- Program, Communication --- Programs, Communication --- Research --- Information Dissemination --- Bibliography as Topic --- Communication --- Information literacy --- Library science --- Information services --- Information Services --- Information Systems --- Library Science --- Perinatal Information System --- Information System, Perinatal --- Perinatal Information Systems --- Bibliographies as Topic --- Social Communication --- Communication, Social --- Communications, Social --- Social Communications

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Government publications --- Government Publications as Topic. --- Information Services. --- Public Policy. --- Publications officielles --- Documentation, Services de --- Information sur l'État --- Government publications. --- Politique gouvernementale --- Droit --- Nations Unies --- Government Publications. --- 85.20 management information. --- Documents --- Government documents --- Official publications --- Public documents --- Migration Policy --- Population Policy --- Social Protection --- Social Policy --- Migration Policies --- Policies, Migration --- Policies, Population --- Policies, Public --- Policies, Social --- Policy, Migration --- Policy, Population --- Policy, Public --- Policy, Social --- Population Policies --- Protection, Social --- Public Policies --- Social Policies --- Information Networks --- Information Specialists --- Services, Information --- Information Network --- Information Service --- Information Specialist --- Network, Information --- Networks, Information --- Service, Information --- Specialist, Information --- Specialists, Information --- Government Publications --- Information Services --- Public Policy --- Publications --- Policy Making --- Social Control, Formal --- Research --- Information Dissemination --- Affirmative Action --- Action, Affirmative --- Government Documents as Topic --- Public Policy. .