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"Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events it maps out what people experience as rude, where and when this happens, and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies"

Politesse --- Courtesy. --- Etiquette. --- Ceremonies --- Condolence, Etiquette of --- Manners --- Politeness --- Usages --- Conduct of life --- Manners and customs --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Polite behavior --- Rudeness --- Ungraciousness --- Etiquette --- Social Sciences --- Sociology --- Incivilités --- Savoir-vivre

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How can we agree to disagree in today's pluralistic society, one in which individuals and groups are becoming increasingly polarized by fierce convictions that are often at odds with the ideas of others? Civil Disagreement: Personal Integrity in a Pluralistic Society shows how we can cope with diversity and be appropriately open toward opponents even while staying true to our convictions. This accessible and useful guide discusses how our conversations and arguments can respect differences and maintain personal integrity and civility even while taking stances on disputed issues. The author exa

Pluralism. --- Respect. --- Integrity. --- Courtesy. --- Monadology --- Monism --- Philosophy --- Reality --- Deference --- Esteem --- Conduct of life --- Honesty --- Reliability --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Etiquette

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Pan and Kadar's exciting research compares historical and contemporary Chinese (im)polite communication norms and maps the similarities and differences between them. Considering the importance of China on the world stage, understanding Chinese politeness norms is pivotal, to both experts of communication studies and those who have interactions with the Chinese community.

Courtesy --- Etiquette --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Chinees. --- Chinese language. --- Etiquette. --- Grammar, Comparative and general --- Politeness (Linguistics) --- Sociolinguistics --- Honorific. --- China --- Social life and customs.

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This study aims to investigate politeness in women's and men's speech, with a particular focus on the use of c'est-à-dire, enfin, hein and quoi in contemporary spoken French. Politeness is defined as going beyond the notion of the face-threatening act, englobing both everyday ideas of politeness and the creation of sociability in face-to-face interaction.The pragmatic particles studied are demonstrated to serve both psycholinguistic and sociolinguistic purposes: they lubricate reformulation and contribute to both sociability and social indexation.The study, which combines qualitative and quantitative analysis, is based on a corpus of spontaneous spoken French, comprising 155,000 words, 95 interviews and subjects ranging in age from 7 to 88 years. The sample contains speakers from a broader range of educational backgrounds than is often the case: a butcher, a video-salesman and a toiletteur canin rub shoulders with counter assistants, teachers and doctors.

French language --- Pragmatics --- LANGUAGE ARTS & DISCIPLINES --- Linguistics / General --- Women --- Courtesy --- Romance Languages --- Languages & Literatures --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Etiquette --- Language and languages --- Langue d'oïl --- Romance languages --- Particles --- Sex differences --- Language --- Courtesy. --- Particles. --- Sex differences. --- Language.

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"Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include 'polite' behaviours, 'impolite' behaviours and behaviours that arguably fall somewhere between - or outside - such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about - and in some cases operationalize (im)politeness and related behaviours for - these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike"--

Courtesy --- Business etiquette --- Politeness (Linguistics) --- Interpersonal relations --- Human relations --- Interpersonal relationships --- Personal relations --- Relations, Interpersonal --- Relationships, Interpersonal --- Social behavior --- Social psychology --- Object relations (Psychoanalysis) --- Office etiquette --- Etiquette --- Civility --- Courteous behavior --- Courteousness --- Discourteous behavior --- Discourteousness --- Graciousness --- Impoliteness --- Manners --- Polite behavior --- Politeness --- Rudeness --- Ungraciousness --- Courtesy (Linguistics) --- Linguistics --- Pragmatics --- Sociolinguistics --- Courtesy. --- Interpersonal relations. --- Business etiquette.