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This book constitutes the refereed proceedings of the 10th International Conference on Perspectives in Business Informatics Research (BIR), held in Riga, Latvia, in October 2011. The 25 full papers accepted for this volume were selected from 68 submissions. In addition, two invited papers presented at the conference are also included. The papers have been organized in topical sessions on business intelligence and performance management, data and processes, ontologies, architectures, stakeholders' perspectives, Web information systems and services, and systems approach.

Management information systems --- Electrical & Computer Engineering --- Commerce --- Engineering & Applied Sciences --- Business & Economics --- Commerce - General --- Information Technology --- Business --- Knowledge management --- Data processing --- Business. --- Information technology. --- Information storage and retrieval. --- Artificial intelligence. --- Application software. --- Business and Management. --- IT in Business. --- Computer Appl. in Administrative Data Processing. --- Artificial Intelligence (incl. Robotics). --- Information Storage and Retrieval. --- Information Systems Applications (incl. Internet). --- Data processing. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Trade --- Economics --- Management --- Industrial management --- Information systems. --- Information storage and retrieva. --- Artificial Intelligence. --- Information storage and retrieval systems. --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Computer-based information systems --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Business—Data processing. --- Business information services. --- Information technology --- Computer Application in Administrative Data Processing. --- Computer and Information Systems Applications. --- Management. --- Data centers --- Business enterprises --- Information services