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Although BPMN is widely accepted as the language of choice for business process diagrams, few process modelers know how to use it correctly or effectively. This book shows you how. It explains the shapes and symbols you need to know, and which ones you can ignore. It provides a prescriptive, top-down methodology for turning a blank page into a complete process model. And it explains the elements of BPMN style, principles of composition that make your models not only correct per the BPMN 2.0 specification but easily understood without reference to attached documentation. The Method and Style approach allows BPMN models to be shared across the business, or between business and IT, revealing the process logic consistently and unambiguously from the diagram alone. The second half of the book, the BPMN Implementer's Guide, is addresed to developers and BPMN tool vendors. It explains the XML underneath the shapes and symbols, including the BPMN 2.0 metamodel and schema, the Descriptive and Analytic Process Modeling Conformance subclasses, and the BPMN-I Profile for interoperability between tools. Few tools serialize BPMN correctly, but the Implementer's Guide shows you how, both for non-executable and executable process models. The Method and Style section is completely rewritten from the first edition, incorporating feedback from hundreds of students in BPMN training. The BPMN Implementer's Guide is brand new in the Second Edition.

Programming --- stroomschema's --- Information systems --- Organization theory --- programmatielogica --- 366 --- BPMN --- bedrijfsprocessen --- organisatieleer --- business process model and notation

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This Open Access book explores the dilemma-like stalemate between security and regulatory compliance in business processes on the one hand and business continuity and governance on the other. The growing number of regulations, e.g., on information security, data protection, or privacy, implemented in increasingly digitized businesses can have an obstructive effect on the automated execution of business processes. Such security-related obstructions can particularly occur when an access control-based implementation of regulations blocks the execution of business processes. By handling obstructions, security in business processes is supposed to be improved.

Business --- Data processing --- Security measures. --- IT-Security --- Business Process Management --- Security and Privacy --- Process Security --- Compliance --- Process Automation --- Process Modeling --- Petri Net --- Process Mining --- Data Mining --- Negocis --- Processament de dades --- Seguretat informàtica

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Dieses Buch ist eine Open-Access-Publikation unter einer CC BY 4.0 Lizenz. „Kundennutzen durch digitale Transformation?“ Das Fragezeichen steht für eine Vielzahl offener Fragen und Zweifel, die sich bei der Realisierung dieses Versprechens auf Kunden- und Unternehmensseite früher oder später einstellen. Die Vision des Endzustands klingt verlockend: Kunden profitieren von innovativen Produkten und Dienstleistungen, die nicht nur effizienter erbracht werden, sondern eine neue Dimension von Kundenerlebnissen eröffnen. Unternehmen stehen vor der Aufgabe, die Voraussetzungen für diese digitale Erlebniswelt zu schaffen, das heißt nicht nur ihr traditionelles Geschäftsmodell, ihre Strategien und Kultur zu hinterfragen und anzupassen, sondern auch ihre betrieblichen Strukturen, Abläufe und Systeme so weit zu entwickeln, dass sie eine radikale Öffnung in Richtung ihrer Kunden zulassen. Gestaltungsfelder sind also vorhanden. Doch wo und wie wirkt das Prozessmanagement? Dieses Buch präsentiert die Ergebnisse einer qualitativen und quantitativen Studie, die das Institut für Wirtschaftsinformatik in Kooperation mit dem Institut für Marketingmanagement der ZHAW School of Management and Law 2016 durchgeführt hat. Ziel der Business-Process-Management-Studie, mit der seit 2011 regelmäßig Status quo und Best Practices im deutschsprachigen Raum erhoben werden, war es, die Rolle des Prozessmanagements als Gestaltungshebel der digitalen Transformation zu beleuchten. Der Inhalt Studienrahmen: Begriffsbestimmung, Rahmenwerk und Studiendesign Status quo „Prozessmanagement – Digitalisierung – Kundennutzen“: Ergebnisse der quantitativen Studie Die Fallstudien: Erfolgsmuster aus der Praxis Fazit und Ausblick Die Herausgeber Elke Brucker-Kley, Leiterin BPM Research Lab, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Denisa Kykalová, Senior Research Associate, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Thomas Keller, Professor für Wirtschaftsinformatik, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur.

Business. --- Management information systems. --- Industrial management. --- E-commerce. --- Business and Management. --- Business Process Management. --- e-Commerce/e-business. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Trade --- Economics --- Industrial management --- Communication systems --- Geschäftsprozesse --- Modellierung --- Digitale Transformation --- Business Process Management --- BPM --- Prozessmanagement --- Digitalisierung --- Kundennutzen --- Kunden --- Electronic commerce.

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This open access book constitutes revised selected papers from the International Workshops held at the Third International Conference on Process Mining, ICPM 2021, which took place in Eindhoven, The Netherlands, during October 31–November 4, 2021. The conference focuses on the area of process mining research and practice, including theory, algorithmic challenges, and applications. The co-located workshops provided a forum for novel research ideas. The 28 papers included in this volume were carefully reviewed and selected from 65 submissions. They stem from the following workshops: 2nd International Workshop on Event Data and Behavioral Analytics (EDBA) 2nd International Workshop on Leveraging Machine Learning in Process Mining (ML4PM) 2nd International Workshop on Streaming Analytics for Process Mining (SA4PM) 6th International Workshop on Process Querying, Manipulation, and Intelligence (PQMI) 4th International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) 2nd International Workshop on Trust, Privacy, and Security in Process Analytics (TPSA) One survey paper on the results of the XES 2.0 Workshop is included.

Data mining --- Electronic data processing --- Process Mining --- Process Discovery --- Process Analytics --- Process Querying --- Conformance Checking --- Predictive Process Monitoring --- Data Science --- Event Data --- Streaming Analytics --- Machine Learning --- Decision Support Systems --- Business Process Management --- Information Systems --- Petri Nets --- Open Access --- Data mining. --- Information technology --- Data Mining and Knowledge Discovery. --- Business Process Management. --- Computer Application in Administrative Data Processing. --- Management. --- Algorithmic knowledge discovery --- Factual data analysis --- KDD (Information retrieval) --- Knowledge discovery in data --- Knowledge discovery in databases --- Mining, Data --- Database searching --- Accés obert --- Mineria de dades --- Tecnologia de la informació --- Gestió de la informació --- Processament de dades

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This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.

Information systems. --- Management information systems. --- Software engineering. --- Computers --- Software Engineering --- Data Processing --- Information Systems $v Applications. --- Computer software engineering --- Engineering --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems --- Information Systems --- Application software. --- Industrial management. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Software Management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Data processing. --- Electronic data processing --- Agile Software Development --- BPM --- Business Process Management --- Business Rules --- Business-IT Alignment --- Requirements Engineering