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This Open Access book explores the dilemma-like stalemate between security and regulatory compliance in business processes on the one hand and business continuity and governance on the other. The growing number of regulations, e.g., on information security, data protection, or privacy, implemented in increasingly digitized businesses can have an obstructive effect on the automated execution of business processes. Such security-related obstructions can particularly occur when an access control-based implementation of regulations blocks the execution of business processes. By handling obstructions, security in business processes is supposed to be improved.

Business --- Data processing --- Security measures. --- IT-Security --- Business Process Management --- Security and Privacy --- Process Security --- Compliance --- Process Automation --- Process Modeling --- Petri Net --- Process Mining --- Data Mining

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This book is open access under a CC BY-NC 4.0 license. This volume presents several case studies highlighting the latest findings in Industry 4.0 projects utilizing S-BPM features. Their potential is explored in detail, while the limits of engineering a company from a communication-centred perspective are also discussed. After a general introduction and an overview of the book in chapter 1, chapter 2 starts by condensing the industrial challenges driven by the German “Industry 4.0” trend to form a concrete vision for future production industries. Subsequently, chapter 3 introduces the basic concepts of S-BPM and its capabilities, in particular for supporting the restructuring of processes. The next three chapters then present various case studies, e.g. at an SME offering the production of atypical, unique and special purpose machinery, equipment and technologically complex units particularly useful in the automotive and electronic industries; and at a further SME producing highly-customized floor cleaning machines. Rounding out the coverage, the last two chapters summarize the achievements and lessons learned with regard to the road ahead. Overall, the book provides a realistic portrait of the status quo based on current findings, and outlines the future activities to be pursued in order to establish stakeholder-centred digital production systems. As such, developers, educators, and practitioners will find both the conceptual background and results from the field reflecting the state-of-the-art in vertical and horizontal process integration.

Computer science. --- Management information systems. --- Industrial management. --- Software engineering. --- Application software. --- Computer Science. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Software Management. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software engineering --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Informatics --- Management --- Computer software --- Engineering --- Business --- Industrial organization --- Sociotechnical systems --- Information resources management --- Science --- Communication systems --- Information systems. --- business process management --- software

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Dieses Buch ist eine Open-Access-Publikation unter einer CC BY 4.0 Lizenz. Unternehmen im deutschsprachigen Raum verankern Prozessmanagement zunehmend in ihrer Organisation und richten es strategisch aus. Der Fokus liegt initial häufig auf der Schaffung von Transparenz. Doch unternehmensweite Prozesslandkarten und Prozessmodelle sind nur ein Abbild der Realität. Um die Wirksamkeit des Prozessmanagements zu erhöhen, braucht es eine Brücke zum operativen Geschäft. Prozessintelligenz bietet hierfür hilfreiche Ansatzpunkte. Die Process-Management-Studie 2015 des Instituts für Wirtschaftsinformatik an der Zürcher Hochschule für Angewandte Wissenschaften ZHAW School of Management and Law widmet sich diesem Thema und beleuchtet Status quo und Erfolgsmuster. In Fallstudien mit fünf Unternehmen werden Herausforderungen, Lösungsansätze und Nutzen von Prozessintelligenz aufgezeigt. Die Ergebnisse einer Online-Befragung zur Ausrichtung des Prozessmanagements und zum Methoden- und Werkzeugeinsatz bei Unternehmen komplettieren das Bild. Der Inhalt Studienrahmen: Gegenstand und Ziele der Studie Die Fallstudien: Erfolgsmuster aus der Praxis Die quantitative Studie: Status quo Fazit und Ausblick Die Herausgeber Elke Brucker-Kley, Leiterin BPM Research Lab, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Denisa Kykalová, Senior Research Associate, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur Thomas Keller, Professor für Wirtschaftsinformatik, ZHAW Zürcher Hochschule für Angewandte Wissenschaften School of Management and Law, Institut für Wirtschaftsinformatik, Winterthur.

Business. --- Management information systems. --- Industrial management. --- E-commerce. --- Business and Management. --- Business Process Management. --- e-Commerce/e-business. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Trade --- Economics --- Industrial management --- Communication systems --- Digitale Transformation --- Business Process Management --- Modellierung --- Geschäftsprozesse --- Erfolgsmuster --- Best Practices --- Prozesse --- Prozessmanagement --- BPM

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This is the first book to present field studies on the application of subject-oriented business process management (S-BPM). Each case presents a specific story and focuses on an essential modeling or implementation issue, and most end with implications or suggestions for further studies. Significant variables and success factors are identified that were discovered during the respective study and lead to suggesting S-BPM novelties. For each case, the authors explain step-by-step how the story develops, and provide readers guidance by detailing the respective rationale. The studies covered are clustered according to three main S-BPM themes: Part I “Business Operation Support” documents approaches to the practical development of S-BPM solutions in various application domains and organizational settings, while Part II “Consultancy and Education Support” highlights cases that can help to train readers in S-BPM modeling and knowledge acquisition for S-BPM lifecycle iterations. It also refers to architecting S-BPM solutions for application cases based on hands-on experience. Part III “Technical Execution Support” focuses on concepts for utilizing specific theories and technologies to execute S-BPM models. It also addresses how to create reference models for certain settings in the field. Lastly, the appendix covers all relevant aspects needed to grasp S-BPM modeling and apply it based on fundamental examples. Its format reconciles semantic precision with syntactic rigor.>Addressing the needs of developers, educators and practitioners, this book will help companies to learn from the experiences of first-time users and to develop systems that fit their business processes, explaining the latest key methodological and technological S-BPM developments in the fields of training, research and application.

Information systems. --- Management information systems. --- Software engineering. --- Computers --- Software Engineering --- Data Processing --- Information Systems $v Applications. --- Computer software engineering --- Engineering --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems --- Information Systems --- Application software. --- Industrial management. --- Computer Appl. in Administrative Data Processing. --- Business Process Management. --- Information Systems Applications (incl. Internet). --- Software Engineering. --- Software Management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Data processing. --- Electronic data processing --- Agile Software Development --- BPM --- Business Process Management --- Business Rules --- Business-IT Alignment --- Requirements Engineering

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This open access book examines the implications of internal crowdsourcing (IC) in companies. Presenting an employee-oriented, cross-sector reference model for good IC practice, it discusses the core theoretical foundations, and offers guidelines for process-management and blueprints for the implementation of IC. Furthermore, it examines solutions for employee training and competence development based on crowdsourcing. As such, the book will appeal to scholars of management science, work studies, organizational and participation research and to readers interested in inclusive approaches for cooperative change management and the IT implications for IC platforms. Except where otherwise noted, this book is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/.

Manpower policy. --- Knowledge management. --- Management information systems. --- Industrial management. --- Human Resource Development. --- Knowledge Management. --- Business Process Management. --- Business Information Systems. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management of knowledge assets --- Information technology --- Intellectual capital --- Organizational learning --- Employment policy --- Human resource development --- Labor market --- Labor market policy --- Manpower utilization --- Labor policy --- Labor supply --- Trade adjustment assistance --- Communication systems --- Government policy --- Human Resource Development --- Knowledge Management --- Business Process Management --- Business Information Systems --- Human Resource Management --- IT in Business --- Agile organisations --- Scrum for crowdsourcing --- Future of work --- Cultural change --- Employee participation and qualification --- Collective experience and knowledge --- Open Access --- Personnel & human resources management --- Business mathematics & systems