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Business policy --- Service industry --- Service industries --- Management. --- Management --- Service industries - Management.

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This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.

Service industries - Management. --- Service industries - Marketing. --- Business & Economics --- Industries --- Service industries --- Management. --- Marketing. --- Services marketing --- Marketing --- Industrial management

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For the professional manager or student of management, a comprehensive handbook of 16 Kaizen management practices that can be put to work. KAIZEN uses more than 100 examples in action and contains 15 corporate case studies.

658.5 --- 658.11 --- 65.012.4 --- Industrial management --- Service industries --- -jit (just-in-time) --- kaizen --- kwaliteitsmanagement --- produktiemanagement --- tpm --- tqm --- Industries --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Production engineering and planning. Design. Production management and control --- Kinds and forms of enterprise --- Management. Directorate. Technique and methods of management --- Kaizen --- Industrial management. --- Management. --- Kaizen. --- 65.012.4 Management. Directorate. Technique and methods of management --- 658.11 Kinds and forms of enterprise --- 658.5 Production engineering and planning. Design. Production management and control --- Quality circles --- Total quality management --- Teams in the workplace --- competitief management --- jit (just-in-time) --- Business policy --- Japan --- Comparative management --- Industrial management - Japan --- Organizational Innovation - Japan --- Total Quality Management --- Service industries - Management --- Japon --- gestion de l'entreprise --- Organizational Innovation