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Information technology --- Management --- 658.116 --- informatietechnologie --- -658.4038 --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Technologische ontwikkeling. Innovatie. Ondernemerschap --- information technology management. --- Management. --- Information technology management. --- 658.4038 --- Information technology - Management

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The guide covers key concepts of service management, the four dimensions of service management, the ITIL service value system, ITIL management practices. ITIL Foundation, ITIL 4 Edition will: Provide readers with an understanding of the ITIL 4 service management framework and how it has evolved to adopt modern technologies and ways of working Explain the new holistic end-to-end view of service creation to support candidates studying for the ITIL 4 Foundation exam Act as a reference guide that practitioners can use in their work, further studies and professional development.

ITIL (Information technology management standard). --- Information technology --- Support services (Management). --- Management. --- ITIL (Information technology management standard) --- Support services (Management) --- Business support services --- Management --- Information Technology Infrastructure Library (Standard) --- IT Infrastructure Library (Standard) --- Standards --- E-books --- IT infrastructure library. --- ITIL

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Computer. Automation --- Business policy --- Industrial productivity --- Information technology --- Productivité --- Technologie de l'information --- Economic aspects --- Management --- Aspect économique --- Gestion --- Productivité --- Aspect économique --- Information technology - Management

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"L'intelligence économique est devenue un élément clé de l'élaboration de stratégies performantes. En effet, dans un monde d'hyper-concurrence, les savoir-faire de veille, de protection et d'influence sont indispensables pour rester compétitifs. L'intelligence économique occupe également une place prépondérante dans la coopération entre les secteurs public et privé. Parfaitement à jour, ce livre explore tant les enjeux théoriques que les aspects opérationnels de l'intelligence économique. Afin de faciliter l'appréhension d'une discipline en plein essor, il propose également une dizaine d'études de cas et de nombreux éclairages techniques. La nouvelle édition intègre les évolutions récentes : dispositif national d'intelligence et de sécurité économiques depuis juin 2013, big data, données à jour."

Intelligence économique --- Entreprises --- Systèmes d'information --- Business intelligence --- Industrial policy --- Information technology --- Management --- Systèmes d'information --- Business intelligence - Management --- Information technology - Management

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Since the invention of the telegraph, information technology (IT) has revolutionized the way we communicate, the way we do business, and the way we live. From the telephone to the fax machine, the Hollerith tabulating machine to the modern-day computer, IT has collapsed time and distance, becoming indispensable in today's world economy. And yet, though businesses and organizations have spent tremendous amounts of money on computer hardware and software, these investments in IT have not raised most organizations' productivity or profitability. How can organizations make better use of the available technology? The Corporation of the 1990s presents an expert view of how information technology will influence organizations and their ability to survive and prosper in this decade and beyond. Featuring a foreword by Lester C. Thurow, Dean of MIT's Sloan School of Management, and an introduction by Michael S. Scott Morton, it represents the fruit of an active collaboration between scholars from MIT's Sloan School and ten major corporations--including American Express, Digital Equipment Corporation, Eastman Kodak, General Motors, British Petroleum, and MCI Communications--and two U.S. governmental agencies. This highly readable, exhaustively researched volume describes how the rapidly changing global economy has placed new demands on corporations; at the same time, the contributors point to the exponential growth of IT in recent years--from electronic check-out counters at grocery stores to ATMs on street corners to the widespread use of electronic mail--discussing how this tremendous IT resource can be used to master the changing market. The authors also present a wealth of real-life examples of organizations that have used IT effectively and profitably. The IRS, for instance, now provides an electronic filing system for individual taxpayers. And airlines, realizing that they could solve overbooking problems by offering customers various package deals (such as free flight

Production management --- Computer. Automation --- Agilité dans l'entreprise --- Change [Organizational ] --- Changement dans l'organisation --- Changement organisationnel --- Développement organisationnel --- Flexibilité organisationnelle --- Innovation organisationnelle --- Organisatie--Wijzigingen --- Organisation -- Changement --- Organization development --- Organizational change --- Organizational development --- Organizational innovation --- Information technology --- Management --- Technologie de l'information --- Gestion --- Data processing --- Informatique --- 65.012.4 --- -Management --- -Organizational change --- 681.3 --- Change, Organizational --- Organization --- Manpower planning --- Administration --- Industrial relations --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Management. Directorate. Technique and methods of management --- Computerwetenschap --- Organizational change. --- Management. --- Data processing. --- 65.012.4 Management. Directorate. Technique and methods of management --- 681.3* / / / / / / / / / / / / / / / / / / / / / / / / / / / / --- Management - Data processing. --- Information technology - Management. --- Management - Data processing --- Information technology - Management