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This book presents a comprehensive and systematic introduction to transforming process-oriented data into information about the underlying business process, which is essential for all kinds of decision-making. To that end, the authors develop step-by-step models and analytical tools for obtaining high-quality data structured in such a way that complex analytical tools can be applied. The main emphasis is on process mining and data mining techniques, and the combination of these methods for process-oriented data. After a general introduction to the business intelligence (BI) process and its constituent tasks in chapter 1, chapter 2 discusses different approaches to modeling in BI applications. Chapter 3 is an overview and provides details of data provisioning, including a section on big data. Chapter 4 tackles data description, visualization, and reporting. Chapter 5 introduces data mining techniques for cross-sectional data. Different techniques for the analysis of temporal data are then detailed in Chapter 6. Subsequently, chapter 7 explains techniques for the analysis of process data, followed by the introduction of analysis techniques for multiple BI perspectives in chapter 8. The book closes with a summary and discussion in chapter 9. Throughout the book, (mostly open source) tools are recommended, described, and applied; a more detailed survey on tools can be found in the appendix, and a detailed code for the solutions together with instructions on how to install the software used can be found on the accompanying website. Also, all concepts presented are illustrated and selected examples and exercises are provided. The book is suitable for graduate students in computer science, and the dedicated website with examples and solutions makes the book ideal as a textbook for a first course in business intelligence in computer science or business information systems. Additionally, practitioners and industrial developers who are interested in the concepts behind business intelligence will benefit from the clear explanations and many examples.

Data mining. --- Management information systems. --- Information systems. --- Data Mining and Knowledge Discovery. --- Business Information Systems. --- Computer Appl. in Administrative Data Processing. --- Information Systems Applications (incl. Internet). --- Business Process Management. --- Algorithmic knowledge discovery --- Factual data analysis --- KDD (Information retrieval) --- Knowledge discovery in data --- Knowledge discovery in databases --- Mining, Data --- Database searching --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Communication systems --- Business intelligence --- Data processing. --- Application software. --- Industrial management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industrial organization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software

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This book contains the proceedings of the five high-quality workshops organized at the Second European Conference on Service-Oriented and Cloud Computing, ESOCC 2013, held in Malaga, Spain, in September 2013. The workshops are: Cloud for IoT (CLIoT 2013), CLOUd Storage Optimization (CLOUSO 2013), 12th International Workshop on Foundations of Coordination Languages and Self-Adaptive Systems (FOCLASA 2013), First Workshop on Mobile Cloud and Social Perspectives (MoCSoP 2013), and the 3rd International Workshop on Adaptive Services for the Future Internet (WAS4FI 2013). The 29 papers presented were carefully reviewed and selected from 51 submissions. They focus on specific topics in service-oriented and cloud computing domains: cloud environments, smart connectivity, context-aware computation, cloud for IoT, storage clouds, coordination languages, formal approaches to modeling and reasoning, self-systems, services for mobile devices, wireless sensor networks.

Computer science. --- Software engineering. --- Database management. --- Information storage and retrieval systems. --- Management information systems. --- Computer Science. --- Software Engineering. --- Information Storage and Retrieval. --- Database Management. --- Business Information Systems. --- Engineering & Applied Sciences --- Computer Science --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Computer software engineering --- Informatics --- Information technology. --- Business --- Information storage and retrieval. --- IT in Business. --- Data processing. --- Service-oriented architecture (Computer science) --- Cloud computing --- Electronic data processing --- Web services --- Service-oriented network architecture (Computer science) --- SOA (Computer science) --- SONA (Computer science) --- Computer network architectures --- Electronic data interchange --- Distributed processing --- Information storage and retrieva. --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Engineering --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Business—Data processing.

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An enterprise architecture tries to describe and control an organisation’s structure, processes, applications, systems and techniques in an integrated way. The unambiguous specification and description of components and their relationships in such an architecture requires a coherent architecture modelling language. Lankhorst and his co‑authors present such an enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as‑is’ to ‘to‑be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues. The modelling language presented has been proven in practice in many real‑life case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.

Industrial organization --- Industrial management --- System design. --- Management information systems. --- Technological innovations. --- Economics/Management Science. --- Business Information Systems. --- Information Systems Applications (incl. Internet). --- Computer Appl. in Administrative Data Processing. --- Models and Principles. --- Software Engineering. --- Economics. --- Software engineering. --- Computer science. --- Information storage and retrieval systems --- Economie politique --- Génie logiciel --- Informatique --- Systèmes d'information --- Informatique de gestion --- Industrial management -- Technological innovations. --- Industrial organization -- Technological innovations. --- System design --- Management information systems --- Commerce --- Management --- Business & Economics --- Industrial Management --- Commerce - General --- Technological innovations --- Strategic planning. --- 681.3*D211 --- 681.3*K61 --- 681.3*J --- -Management information systems --- Information technology --- 004 --- Software architectures: data abstractio, domain-specific architectures, information hiding, languages (e.g. description, interconnection, definition), patterns (e.g. client/server, pipeline, blackboard) --- Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- Computer applications --- Data processing --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Administration --- Industrial relations --- Organization --- 681.3*J Computer applications --- 681.3*K61 Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- Goal setting (Strategic planning) --- Planning, Strategic --- Strategic intent (Strategic planning) --- Strategic management --- Planning --- Business planning --- Design, System --- Systems design --- Electronic data processing --- System analysis --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Business --- Industries --- Industrial concentration --- Industrial sociology --- Communication systems --- informatica --- bedrijfsadministratie --- Computer. Automation --- computers --- Information systems --- Business economics --- Methodology of economics --- Office management --- informatiesystemen --- computerkunde --- financieel management --- software engineering --- informatica management --- Computer science --- economie --- bedrijfseconomie --- Economics --- Software Engineering --- Computer Science --- Information Systems --- Business. --- Information technology. --- Computers. --- Application software. --- Business and Management. --- IT in Business. --- Data processing. --- Information systems. --- Informatics --- Science --- Computer software engineering --- Engineering --- Business—Data processing. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software