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Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.
process model metric --- business process management --- process measurement
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This work addresses the problem of asynchronous user involvement in software projects. It develops a new methodology, OpenProposal, which Integrates an enhanced snapshot annotation tool into a collaborative environment. Two case studies show that this approach could help in reducing the effort for usability tests as well as motivating users to express their ideas and needs more precisely.
Vorgehensmodell --- Software Engineering --- Anwenderbeteiligung --- User Involvement --- FallstudienSoftware Engineering --- Software Process Management --- Usability --- Case Study
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This book provides a detailed vogue picture of workforce management. Nowadays, the methodology of people management has been more advanced and dynamic; it becomes highly competitive. Keeping in mind the significance of economic and social development of the country, the author has tried to draw attention on innovative and creative practices of workforce retention in business. The book provides an idea on the way of merchandising with people, cultural dynamics with impacted leadership, investment in people for organizational transformation and the future of people management with artificial intelligence.
Information technology --- Artificial intelligence. --- Personnel management. --- Business Process Management. --- Artificial Intelligence. --- Human Resource Management. --- Management.
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This book provides valuable insights and guidance for firms looking to improve their operations in the face of disruption and uncertainty. It contributes to the body of knowledge in logistics and supply chain disciplines which will be useful to both industry practitioners and academics. With this, the book first emphasizes the road to outsourcing 4.0 by providing updated information and perspectives on these trends, given that outsourcing has evolved significantly over the years and new technologies, such as artificial intelligence (AI), cloud computing, Internet of Things (IoT), and machine learning are changing the way outsourcing is done. In addition, the book also explores new models such as third-party logistics (3PL) providers and crowdsourcing which have changed the landscape of outsourcing. Lastly, the book includes updated best practices for outsourcing, including how to choose outsourcing partners, manage outsourcing relationships, and minimize risks in the post-COVID-19 recovery period. Each chapter in the book goes through concepts, development histories, benefits, risks and challenges, and includes recent case studies. Dr. Mohammadreza Akbari (“Reza”) is an MBA Academic Director (JCUS), Course Coordinator (BBus, BCom), and Senior Lecturer (Supply Chain Management) at James Cook University, College of Business, Law, Governance. He has a Doctor of Business Administration (DBA) from Victoria University (Melbourne), a Master of Business Administration (MBA) from University Putra Malaysia (Serdang), a Graduate Certificate in Tertiary Teaching and Learning from RMIT University (Melbourne), and a certificate of Teaching in Higher Education from Harvard University BOK Centre (Cambridge).
Business logistics. --- Information technology --- Supply Chain Management. --- Business Process Management. --- Business IT Infrastructure. --- Management.
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This book is a revised version of the PhD dissertation written by the author at Sapienza – Università di Roma in Italy. Robotic Process Automation (RPA) is an automation technology in the field of BPM that creates software robots to automate rule-based and repetitive tasks performed by human users in their applications’ user interfaces (UIs). The research underlying this thesis is targeted to: (i) automatically understand which user actions contribute to which routines inside a UI log and (ii) automatically generate executable RPA scripts directly from the UI logs. To this end, a cross-platform software tool called smartRPA was developed, which is able to generate executable RPA scripts, and then validated on four non-functional requirements to measure the quality of the underlying approach. In 2023, the PhD dissertation won the “BPM Dissertation Award”, granted to outstanding PhD theses in the field of Business Process Management.
Business --- Artificial intelligence. --- Information technology --- Business Informatics. --- Artificial Intelligence. --- Business Process Management. --- Data processing. --- Management.
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Open source accounts for approximately 90 percent of modern software development, yet the demand for such technology skills continues to grow. Consequently, companies are having a difficult time hiring the right talent. Based on author Arun Gupta’s experiences with leading companies such as Apple, Amazon, Sun Microsystems, and Intel this book highlights the importance of an open source culture and shares proven techniques by which one can be built and nurtured. Many open source code maintainers feel there is a need for an open source culture in their company so that business needs can be met more efficiently. This book explains why it is important to have a business alignment with open source and the purpose of an Open Source Program Office. It will explain the value of InnerSource, internal events and leveraging external open source communities in building an active workplace culture. Fostering Open Source Culture is packed with over 40 industry case studies and actionable steps organizations, both large and small, can take to have a fully functioning open source work culture. You will: Understand the key principles of open source and the benefits of FOSS software Examine proven techniques that can be used to foster an open source culture within an enterprise and is directly tied to your business objectives Review exclusive case studies from a wide range of enterprises on how they foster open source culture.
Open source software. --- Computers. --- Professions. --- Information technology --- Open Source. --- The Computing Profession. --- Business Process Management. --- Management.
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Peter Piccard, Stéphane Yansenne, Master in Management option MBA. “Creation of a value proposition for SMEs based on Strategy, Process and Change Management: Customer profile and product definition.” The purpose of this study is to check the validity of our basic hypothesis: “is it possible to create a value proposition based on three different fields of knowledge: strategy, business process management and change management that can create value for SMEs”. This is done by taken into consideration two blocks of the Business Model Canvas, the Customer Profile and the Value Proposition and looking for the FIT between them. The Customer profile was drafted in accordance to the results of several interviews conducted by two different methods, the journalist approach and the qualitative research approach. The Value Proposition was designed, using techniques of all 3 concerning fields of knowledge, during a “Go Live” experiment in an existing company that served as our testing environment. The FIT was investigated by taken into consideration the correlation between the Customer Profile and the Value Proposition. On the basis of the results of our experiment, it can be concluded that the level of FIT between the Customer Profile and the Value Proposition is high enough for our basic hypothesis to be considered as confirmed.
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Peter Piccard, Stéphane Yansenne, Master in Management option MBA. “Creation of a value proposition for SMEs based on Strategy, Process and Change Management: Customer profile and product definition.” The purpose of this study is to check the validity of our basic hypothesis: “is it possible to create a value proposition based on three different fields of knowledge: strategy, business process management and change management that can create value for SMEs”. This is done by taken into consideration two blocks of the Business Model Canvas, the Customer Profile and the Value Proposition and looking for the FIT between them. The Customer profile was drafted in accordance to the results of several interviews conducted by two different methods, the journalist approach and the qualitative research approach. The Value Proposition was designed, using techniques of all 3 concerning fields of knowledge, during a “Go Live” experiment in an existing company that served as our testing environment. The FIT was investigated by taken into consideration the correlation between the Customer Profile and the Value Proposition. On the basis of the results of our experiment, it can be concluded that the level of FIT between the Customer Profile and the Value Proposition is high enough for our basic hypothesis to be considered as confirmed.
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This book explores a process perspective on design and development, grounded in research in design studies, engineering design and systems design. The design and development process is important---it creates all artificial products and systems and determines how well they address human needs. The process perspective set out in this book has value for design and development practice and education, and is in its own right a fascinating topic of investigation. This book expands on the foundations of a process perspective and discusses its realisation in many process models, theories and approaches that have been developed over the years. The chapters provide connected overviews of key concepts and introduce new conceptual frameworks to clarify relationships between the contributions discussed. Practical considerations and competencies required to realise the tangible benefits of a process perspective are also discussed. A unique aspect of this book is that it brings together many perspectives on the design and development process: those that focus on individual design activity through to those that focus on large-scale development projects; those of research interest and those of practical interest; and those of relevance to design contexts ranging from human-centered design to engineering design and systems design. The chapter bibliographies collect carefully-selected recommendations for further reading on each topic discussed. The book additionally contains many figures presented in colour, visually reflecting each topic's relationship to the new organising frameworks that are introduced.
Engineering design. --- Project management. --- Information technology --- Knowledge management. --- Engineering Design. --- Project Management. --- Business Process Management. --- Knowledge Management. --- Management. --- System design.
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This book presents advanced methods in business intelligence models that are applicable in research areas of business and enterprise research such as business informatics, e-business, customer behavior and agricultural business. Featuring selected contributions presented at the 2021 International Conference on Business Intelligence and Modelling (IC-BIM) held in Athens, Greece, this book analyses a series of issues and tools for business intelligence in everyday business operations. The International Conference on Business Intelligence and Modelling (IC-BIM) started in 2011 and is an international interdisciplinary conference focusing on the theoretical approach of the contemporary issues evolved in business intelligence and modelling and the integration of theory and practice.
Information technology --- Business --- Quantitative research. --- Business Process Management. --- Business Informatics. --- Data Analysis and Big Data. --- Management. --- Data processing.
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