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Japanese manufacturing techniques : nine hidden lessons in simplicity
Author:
ISBN: 0029291003 9780029291009 Year: 1982 Publisher: New York: Free press,

Best practices in lean six sigma process improvement : a deeper look
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ISBN: 9780470168868 0470168862 1119196760 9786611094409 1281094404 0470223758 9780470223758 9781119196761 9781281094407 6611094407 1119523575 9781119523574 Year: 2008 Publisher: Hoboken, N.J. : John Wiley & Sons,

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Abstract

Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger-world-renowned process improvement pioneer-calls ""the Golden Goals"": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global ""Kings of Lean,"" surpassing even Toyota in long-term improvement.


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Tous clients : la nouvelle organisation des entreprises performantes
Authors: ---
ISBN: 2100011820 9782100011827 Year: 1992 Publisher: Paris: Dunod,

Operations management : meeting customers' demands
Authors: ---
ISBN: 0072320591 Year: 2001 Publisher: New York, N.Y. McGraw-Hill

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Book
Modelling value : selected papers of the 1st International Conference on Value Chain Management, May 4th-5th, 2011, University of Applied Sciences in Upper Austria, School of Management, Steyr, Austria
Authors: --- --- ---
ISBN: 3790827460 3790829307 9786613573537 1280395613 3790827479 Year: 2012 Publisher: Heidelberg [Germany] : Springer,

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Abstract

The publication contains a selection of the best double-blind reviewed papers presented, discussed and revised by participants of the 1st International Conference on Value Chain Management in Austria, Steyr, May 2011. The Value Chain Management (VCM) Conference presents scientific insights relevant to management as well as their translation into the practice of management. The conference focus is on the demand chain i.e. sales, production, purchasing, logistics, performance measurement and customer value management. The authors present analytical and conceptual articles as well as empirical studies showing multidisciplinary and intercultural approaches towards solving relevant open problems.

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