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The biography of an institution : the Civil Service Commission of Canada, 1908-1967
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ISBN: 0773501401 0773501592 Year: 1972 Publisher: Montreal McGill-Queen's university press

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La fonction publique canadienne et quebecoise.
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ISBN: 0774666404 Year: 1973 Publisher: Quebec : Presses de L'universite Laval


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National schools of government : building civil service capacity
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ISBN: 9264268901 9264268898 Year: 2017 Publisher: Paris : OECD,

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"National schools of government operate in a context of rapidly changing needs and expectations for governments, citizens and civil servants. Drawing on a 2014 survey, the report reviews how schools of government are adapting to address countries' most pressing political and economic challenges. It analyses best practices, and includes recommendations on designing and implementing whole-of-government and organisation-specific civil service learning and development strategies. The report suggests ways to align learning programmes with the priorities of national governments, to enhance innovative techniques in the delivery and content of learning, and to ensure their stable and adequate funding"--Back cover.


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Public service motivation and public opinion : eexamining antecedents and attitudes
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ISBN: 1108966675 1108967639 1108967833 1108964001 Year: 2021 Publisher: Cambridge : Cambridge University Press,

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Practitioners, policymakers, and scholars across fields and disciplines seek to understand factors that shape public opinion and public service values, especially in today's polarized context. Yet we know little about how the two relate. Research on public service motivation (PSM), a drive to help others grounded in public institutions, has grown to examine career decisions and behaviors within and outside the workplace, but does the influence of PSM extend to individual values? Using data from the Cooperative Congressional Election Study surrounding the 2016 US presidential election, we first examine the antecedents of PSM; how do individual characteristics as well as socioeconomic and sociocultural factors influence levels of PSM? Second, we describe the role PSM plays in shaping public opinion on policy preferences, budget priorities, and political behaviors. Findings have implications for both understanding who has PSM as well as how PSM shapes public preferences, attitudes, and behaviors.


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How do you know if you are making a difference? : a practical handbook for public service organisations
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ISBN: 1447361954 1447361938 Year: 2023 Publisher: Bristol : Policy Press,

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Why is it hard to know if you are making a difference in public services? What can you do about it? Public services throughout the world face the challenge of tackling complex issues where multiple factors influence change. This book sets out practical and theoretically robust, tried and tested approaches to understanding and tracking change that any organisation can use to ensure it makes a difference to the people it cares about. With case studies from health, community, research, international development and social care, this book shows that with the right tools and techniques, public services can track their contribution to social change and become more efficient and effective.

Le droit de la fonction publique au Luxembourg
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ISBN: 2802711504 9782802711506 Year: 1998 Publisher: Bruxelles Bruylant

A cultural history of civil examinations in late imperial China.
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ISBN: 9780520215092 0520215095 Year: 2000 Publisher: Berkeley University of California press


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Professionals under pressure : the reconfiguration of professional work in changing public services
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ISBN: 9789089645098 9089645098 904851830X 9789048518302 Year: 2013 Publisher: Amsterdam Amsterdam University Press

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Volgens velen liggen publieke professionals als politieagenten, rechters, artsen, verpleegkundigen en leraren onder vuur. De opkomst van het zogenoemde bedrijfsmanagement of 'managerialism' wordt hiervoor als hoofdoorzaak aangewezen. Professionals worden aangestuurd door zakelijke managers, ze worden beoordeeld aan de hand van prestatiesystemen die geen ruimte laten voor de niet-meetbare aspecten van hun beroep en hun vakmanschap wordt niet erkend. Op grond van theoretische en empirische inzichten in sectoren als de politie, zorg, onderwijs en welzijn laten auteurs uit binnen- en buitenland zien dat professioneel werk echter lang niet overal en altijd onder druk staat. Wel zorgen maatschappelijke veranderingen, zoals moderne technologie, ICT, complexe maatschappelijke opgaven, diffuse kennis en veeleisende burgers ervoor dat publieke dienstverlening van gedaante verandert. Professionals hebben veel mogelijkheden om veranderingen te doorstaan. Publieke professionals zullen hiervoor nieuwe vaardigheden moeten ontwikkelen, om de dienstverlening-onderdruk krachtig vorm te geven. Professionals hebben eigentijdse, vooral passende en werkbare standaarden nodig

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