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Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers
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ISBN: 0749435798 9780749435790 Year: 2001 Publisher: London : Kogan Page,

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Business solutions on demand : transform the business to deliver real customer value
Authors: ---
ISBN: 0749441720 Year: 2004 Publisher: London ; Sterling (Va.) : Kogan Page,

Consumer insight : how to use data and market research to get closer to your customer
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ISBN: 9780749442927 0749442921 Year: 2004 Publisher: London: Kogan Page,

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Customer relationship marketing : get to know your customers and win their loyalty
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ISBN: 0749427000 Year: 2000 Publisher: London : Kogan Page in association with Marketing magazine,

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