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This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.

Computer science. --- Management information systems. --- Health informatics. --- Software engineering. --- Artificial intelligence. --- Application software. --- Computer Science. --- Information Systems Applications (incl. Internet). --- Business IT Infrastructure. --- Software Engineering. --- Artificial Intelligence (incl. Robotics). --- Computer Appl. in Administrative Data Processing. --- Health Informatics. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Computer software engineering --- Clinical informatics --- Health informatics --- Medical information science --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Informatics --- Information systems. --- Medical records --- Artificial Intelligence. --- Data processing. --- EHR systems --- EHR technology --- EHRs (Electronic health records) --- Electronic health records --- Electronic medical records --- EMR systems --- EMRs (Electronic medical records) --- Information storage and retrieval systems --- Engineering --- Sociotechnical systems --- Information resources management --- Management --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Medical care --- Communication systems --- Information science --- Medicine --- Computer software --- Data processing --- Information technology --- Medical informatics. --- Computer and Information Systems Applications. --- Computer Application in Administrative Data Processing. --- Management.