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Librarianship is both an art and a science. Librarians study the science of information and how to work with clients to help them find solutions to their information needs. They also learn quickly that there is an art to working with people, to finding the answers to tough questions using the resources available and knowing which information resources to use to find the information being sought in short order. But, what technical skills do librarians need to be successful in the future? How can library managers best develop their staffs for success?

Library automation --- Library management --- Core competencies. --- Library science. --- Librarians --- Compétences de base --- Bibliothéconomie --- Bibliothécaires --- Effect of technological innovations on --- In-service training --- Effets des innovations sur --- Formation en cours d'emploi --- Compétences de base --- Bibliothéconomie --- Bibliothécaires --- Digital libraries --- Reference librarians --- Reference services (Libraries) --- Libraries --- Library reference services --- Reference work (Libraries) --- Information services --- Public services (Libraries) --- Digital curation --- Digital media collections --- Digital media libraries --- Digital repositories --- Electronic libraries --- Electronic publication collections --- Electronic publication libraries --- Electronic text collections --- Repositories, Digital --- Virtual libraries --- Information storage and retrieval systems --- Web archives --- Effect of technological innovations on. --- Information technology. --- Reference department