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Collective action in organizations : interaction and engagement in an era of technological change
Authors: --- ---
ISBN: 9780521191722 9780521139632 0521139635 9780511978777 0521191726 9781139233262 1139233262 0511978774 113923403X 1107223059 1280878908 1139232495 9786613720214 1139230263 1139228811 1139231731 Year: 2012 Publisher: Cambridge : Cambridge University Press,

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Abstract

Challenging the notion that digital media render traditional, formal organizations irrelevant, this book offers a new theory of collective action and organizing. Based on extensive surveys and interviews with members of three influential and distinctive organizations in the United States - The American Legion, AARP and MoveOn - the authors reconceptualize collective action as a phenomenon in which technology enhances people's ability to cross boundaries in order to interact with one another and engage with organizations. By developing a theory of Collective Action Space, Bimber, Flanagin and Stohl explore how people's attitudes, behaviors, motivations, goals and digital media use are related to their organizational involvement. They find that using technology does not necessarily make people more likely to act collectively, but contributes to a diversity of 'participatory styles', which hinge on people's interaction with one another and the extent to which they shape organizational agendas. In the digital media age, organizations do not simply recruit people into roles, they provide contexts in which people are able to construct their own collective experiences.


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