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The virtual reference experience : integrating theory into practice
Authors: Lankes, R. David --- Janes, Joseph --- Smith, Linda C.
ISBN: 155570512X 9781555705121 Year: 2004 Publisher: New-York (N.Y.): Neal-Schuman,

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Abstract

Keywords
Electronic reference services (Libraries) --- Bibliothèques --- Services de référence électroniques --- Bibliothèques --- Services de référence électroniques

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