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Firm-established brand communities enable companies to increase the brand loyalty and word-of-mouth communication of their customers. Furthermore they represent an adequate organisational form for companies to integrate consumers into their innovation processes. Philipp Wiegandt empirically analyzes the effects the creation of a firm-established brand community has on the brand loyalty and word-of-mouth communication of its members over time. He finds that establishing a firm-established brand community creates value for both – the company and their customers.
Brand loyalty. --- Consumer behavior -- Social aspects. --- Online social networks -- Economic aspects. --- Commerce --- Business & Economics --- Marketing & Sales --- Consumer behavior --- Online social networks --- Social aspects. --- Economic aspects. --- Electronic social networks --- Social networking Web sites --- Behavior, Consumer --- Buyer behavior --- Decision making, Consumer --- Business. --- Marketing. --- Business and Management. --- Social media --- Social networks --- Sociotechnical systems --- Web sites --- Human behavior --- Consumer profiling --- Market surveys --- Brand choice --- Loyalty --- Consumer satisfaction --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Industrial management --- Aftermarkets --- Selling --- Marketing
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Does social media marketing signal the death of advertising, or its rebirth? Or is it merely the trend of the moment, destined for over-saturation and burnout? The current mania for social media clouds the marketer's vision with both overheated hype and dire predictions, none of which brings us closer to understanding how and why social media has emerged as a driving force in contemporary marketing.The science of game theory provides the toolset for the marketer and the marketing scholar to see past the bubble trends to the deep structure of marketer-consumer relationships. Originally developed to guide Cold-War geopolitical maneuvering, game theory illuminates the conflicting and overlapping interests of marketers and consumers in marketing's long and contentious evolution toward cooperation. Social media marketing is revealed as an evolutionary stage in a movement that began with the Web itself. Its future depends on the decisions marketers make today.
Internet marketing. --- Online social networks -- Economic aspects. --- Social media -- Economic aspects. --- Web sites -- Marketing. --- Internet marketing --- Social media --- Game theory --- Customer relations --- Commerce --- Marketing & Sales --- Business & Economics --- Marketing. --- Social media. --- User-generated media --- Consumer goods --- Domestic marketing --- Retail marketing --- Retail trade --- Marketing --- Business. --- Industrial management. --- Economic theory. --- Business and Management. --- Economic Theory/Quantitative Economics/Mathematical Methods. --- Media Management. --- Industrial management --- Aftermarkets --- Selling --- Communication --- User-generated content --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Economic theory --- Political economy --- Social sciences --- Economic man
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