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Accessibility and acceptability in technical manuals : a survey of style and grammatical metaphor
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ISBN: 9027232040 1588113620 1282254502 9027296820 1423761375 9786612254505 9781423761372 9789027296825 Year: 2003 Volume: .4 Publisher: Amsterdam ; Philadelphia : John Benjamins Pub.,

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Abstract

Accessibility and Acceptability in Technical Manuals is written for an audience with a general interest in readability studies, linguistics and technical writing. With the main emphasis on technical manuals the book is primarily targeted at those who have a special interest in the design and use of utility texts and how these texts are received and understood by a multifaceted audience. Accessibility is not a new research area and many explanations have been offered over the past years as to why non-experts often have difficulties in comprehending texts written by technological experts. This book offers a new approach to accessibility studies by exploring not only style, but also attitudes to style, by asking text consumers which style they prefer for different parts of the manual. A key role is played by the Systemic Functional Linguistics' notion of grammatical metaphor, a stylistic choice that is commonly used in technical literature. Grammatical metaphor - although apparently obstructing the comprehension process of some readers - is a common element in the preferred style that separates the 'insiders' from the 'outsiders'. An explanation of this rather surprising result is offered by resorting to Critical Discourse Analysis.

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