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ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® volume 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation. Each chapter in ITIL® Version 3 at a Glance summarizes one of the ITIL® v3 books in the following consistent structure: - Brief Description of the Stage - Overview Diagram of the Stage - Key Concepts of the Stage - Practices or Processes - Roles - Process Purpose -Overview Diagram -Key Concepts.

Computer service industry --- Information technology --- Management. --- Quality control --- Standards. --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Computer-related services industry --- Computer industry --- Service industries --- Computer technical support --- Computer science. --- Information Systems. --- Models and Principles. --- Management of Computing and Information Systems. --- Informatics --- Science --- Computers. --- Management information systems. --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems

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"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference’s unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL® 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® implementation.

Information technology -- Management. --- Information technology -- Quality control. --- ITIL (Information technology management standard) --- Engineering & Applied Sciences --- Computer Science --- Information technology --- Management. --- Quality control. --- IT infrastructure library. --- IT (Information technology) --- ITIL --- Computer science. --- Industrial management. --- Computers. --- Management information systems. --- Computer Science. --- Models and Principles. --- Management of Computing and Information Systems. --- Innovation/Technology Management. --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Information Systems. --- Informatics --- Science --- Administration --- Industrial relations --- Organization --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Industrial organization --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Communication systems

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Successful democracies throughout history--from ancient Athens to Britain on the cusp of the industrial age--have used the technology of their time to gather information for better governance. Our challenge is no different today, but it is more urgent because the accelerating pace of technological change creates potentially enormous dangers as well as benefits. Accelerating Democracy shows how to adapt democracy to new information technologies that can enhance political decision making and enable us to navigate the social rapids ahead. John O. McGinnis demonstrates how these new technologies combine to address a problem as old as democracy itself--how to help citizens better evaluate the consequences of their political choices. As society became more complex in the nineteenth century, social planning became a top-down enterprise delegated to experts and bureaucrats. Today, technology increasingly permits information to bubble up from below and filter through more dispersed and competitive sources. McGinnis explains how to use fast-evolving information technologies to more effectively analyze past public policy, bring unprecedented intensity of scrutiny to current policy proposals, and more accurately predict the results of future policy. But he argues that we can do so only if government keeps pace with technological change. For instance, it must revive federalism to permit different jurisdictions to test different policies so that their results can be evaluated, and it must legalize information markets to permit people to bet on what the consequences of a policy will be even before that policy is implemented. Accelerating Democracy reveals how we can achieve a democracy that is informed by expertise and social-scientific knowledge while shedding the arrogance and insularity of a technocracy.

Information technology --- Technological innovations --- Democracy. --- Democratization. --- Democratic consolidation --- Democratic transition --- Self-government --- Breakthroughs, Technological --- Innovations, Industrial --- Innovations, Technological --- Technical innovations --- Technological breakthroughs --- Technological change --- Political aspects. --- SOCIAL SCIENCE / General. --- LAW / Science & Technology. --- POLITICAL SCIENCE / Political Process / General. --- POLITICAL SCIENCE / General. --- Political science --- Equality --- Representative government and representation --- Republics --- Creative ability in technology --- Inventions --- Domestication of technology --- Innovation relay centers --- Research, Industrial --- Technology transfer --- New democracies --- Internet. --- administrative government. --- artificial intelligence. --- bias. --- collective decision making. --- computational advances. --- computer. --- cultural cognition. --- democracy. --- dispersed media. --- earmarks. --- education reform. --- elections. --- empirical analysis. --- empiricism. --- federalism. --- friendly AI. --- governance. --- government data. --- information age. --- information costs. --- information markets. --- information technology. --- innate majoritarian bias. --- knowledge falsification. --- machine intelligence. --- majority rule. --- modern technology. --- political bias. --- political campaigns. --- political culture. --- political decision making. --- political information. --- political life. --- political prediction markets. --- politics. --- public action problem. --- public policy. --- regulation. --- representation. --- social governance. --- social knowledge. --- social planning. --- social policy. --- social science. --- social-scientific knowledge. --- special interests. --- status quo. --- technocracy. --- technological acceleration. --- technological change. --- term limits.

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"In this book, Hyland examines the international relations of the First Persian Empire (the Achaemenid Empire) as a case study in ancient imperialism. He focuses in particular on Persian's relations with the Greek city-states and its diplomatic influence over Athens and Sparta. Previous studies have emphasized the ways in which Persia sought to protect its borders by playing the often warring Athens and Sparta off each other, prolonging their conflicts through limited aid and shifts of alliance. Hyland proposes a new model, employing Persian ideological texts and economic documents to contextualize the Greek narrative framework, that demonstrates that Persian Kings were less interested in control of the Ionian region where Greece bordered the empire than in displays of universal power through the acquisition of Athens or Sparta as client states. On the other hand, the establishment of "Pax Persica" beyond the Aegean was delayed by Persian efforts to limit the interventions' expense, and missteps in dealing with fractious Greek allies. This reevaluation of Persia's Greek relations marks an important contribution to scholarship on the Achaemenid empire and Greek history, and has value for the broader study of imperialism in the ancient world."--Provided by publisher.

Imperialism --- Achaemenid dynasty, --- Sparta (Extinct city) --- Athens (Greece) --- Greece --- Foreign relations. --- History --- Foreign relations --- Colonialism --- Empires --- Expansion (United States politics) --- Neocolonialism --- Political science --- Anti-imperialist movements --- Caesarism --- Chauvinism and jingoism --- Militarism --- Lacedaemon (Extinct city) --- Lakedaímon (Extinct city) --- Sparta (Ancient city) --- Aḟiny (Greece) --- Atene (Greece) --- Atʻēnkʻ (Greece) --- Ateny (Greece) --- Athen (Greece) --- Athēna (Greece) --- Athēnai (Greece) --- Athènes (Greece) --- Athinai (Greece) --- Athīnā (Greece) --- Αθήνα (Greece) --- Antiquities --- Imperialism - Case studies --- Achaemenid dynasty, - 559 B.C.-330 B.C. --- Sparta (Extinct city) - Foreign relations --- Athens (Greece) - Foreign relations --- Greece - History - To 146 B.C.

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New business enterprises --- Success in business --- Business --- Business failures --- Creative ability in business --- Prediction of occupational success --- Management --- E-books