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Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises for the reader are included throughout.

Sociaal werk --- Maatschappelijk werk : communciatievaardigheden --- Communicatie --- 364.62 --- Communication in social work --- Social service --- Communication in social service --- Great Britain. --- Anglia --- Angliyah --- Briṭanyah --- England and Wales --- Förenade kungariket --- Grã-Bretanha --- Grande-Bretagne --- Grossbritannien --- Igirisu --- Iso-Britannia --- Marea Britanie --- Nagy-Britannia --- Prydain Fawr --- Royaume-Uni --- Saharātchaʻānāčhak --- Storbritannien --- United Kingdom --- United Kingdom of Great Britain and Ireland --- United Kingdom of Great Britain and Northern Ireland --- Velikobritanii͡ --- Wielka Brytania --- Yhdistynyt kuningaskunta --- Northern Ireland --- Scotland --- Wales