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Subject matter experts (SMEs) and occasional trainers are increasingly sharing the training burden in organizations. Yet these "instant trainers" often are not familiar with even the basic terminology or practices of the training profession. Trainer Basics is written specifically to answer three key questions these new trainers ask: What does a trainer do and why? How can I develop must-have skills quickly? How do I apply training knowledge today? New trainers will appreciate the informative quick learning "hits" hroughout the book, including helpful reminders called Think About This, cut-to-the-chase rules called Basic Rules, and additional key concept points called Noted. Every chapter ends with quick learning exercises called Getting It Done to reinforce key chapter information. Written in direct and understandable language by a veteran trainer, this book also offers professional trainers a much-needed tool to help train these new ranks of trainers. Just hand Training Basics to a new trainer and within a few hours the job of explaining the basics of instructional design, adult learning, needs analysis, evaluation, and presentation and facilitation skills is done.

Office management.

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"Managing Business Forms," by Robert Barnett, is based on the author's experience in the business forms world for over 40 years. But it is also heavily influenced by the pioneering work of others in the field since the concept of forms management was introduced around the 1940's. We live in a technological world; a world that places a great emphasis on effective management; a world where communication is one of the most talked-about business subjects; a world where business would almost cease to exist if paper didn't exist. Yet we still haven't come to grips with the clerical worker's basic tool of trade-the business form. Of even greater significance is the huge error rate generated by difficult-to-understand forms, bureaucratic language and an almost total lack of understanding of the basis of human communication. Scientific research since the mid-1980's has shown that in excess of 80% of most public-use forms are wrongly filled in resulting in a gigantic cost to business, government and individuals. "Managing Business Forms" aims to address a key component of the problem-the lack of control over forms. Large corporations can have many thousands of different types of forms. Many people look on forms management as just a means of eliminating unnecessary or duplicated forms. There is a belief that all you have to do to get control of forms is to conduct a short-term systems study, cut out the forms that aren't needed, introduce a good stock control system and place an experienced senior clerk in charge. Some organizations even think that all they have to do is outsource their forms stock control to a printing company. "Managing Business Forms" takes the view that if this was all you had to do, forms would not be the problem they are to business and government. The book starts with a brief history of business forms before dealing with major topics such as the structure of a forms management department, indexing and filing of forms, managing new and changed forms, conducting forms reviews, form production and stock control. It also has important chapters for people implementing forms management for the first time covering the planning of a forms management program, getting senior management backing, collecting and cataloguing forms, measuring and reporting savings, and a final chapter on making sure the program works.

Personnel management --- Office procedures. --- Personnel procedure manuals --- Office management

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Office management --- facility management --- facilitaire diensten --- 366.46 --- dienstverlening --- planning

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This book provides senior managers, project- and program managers, team coaches and team leaders with thought and management tools for potentiating self-organization and creating collaborative intelligence in teams. Adapted and expanded from the 2018 Dynamic Collaboration: Strengthening Self-Organization and Collaborative Intelligence in Teams, the book aids readers in establishing team structures optimal for shared leadership, based on the longitudinal adult development of contributors, especially as team members. Drawing from theoretical and empirical research on social-emotional and cognitive development since 1975, the authors create a provocative paradigm of forming, managing, evaluating and linking teams into networks. They introduce an empirically validated team typology and workspace analysis of dialogue spaces called ‘We-Spaces’. Featuring real world examples and cases of teams that have become self-organizing, this book is a valuable resource for upper and middle level managers, CEOs, Board of Directors as well as consultants, researchers and academics in human resource management, adult development, team building, leadership and organizational management.

Teams in the workplace --- Management. --- Organization. --- Planning. --- Employees—Coaching of. --- Office management. --- Coaching. --- Office Management. --- Office administration --- Management --- Creation (Literary, artistic, etc.) --- Executive ability --- Organization --- Organisation

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A true management classic with 200,000 copies sold!

Office management. --- Supervision of employees. --- Commerce --- Business & Economics --- Marketing & Sales --- Office administration --- Employees --- Personnel management --- Management