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Praktische adviezen om conflicterend taalgebruik te vermijden en door openheid, luisteren, mededogen en een kwetsbare opstelling tot wederzijds begrip te komen.Jos van Dijk, NBD BiblionDe tweede editie van dit Amerikaanse leerboek over gesprekstechnieken is opnieuw uitgebracht door Jan Carel van Dorp die deze methode gebruikt in zijn Nederlands Centrum voor Geweldige Communicatie. De inhoud van het boek is vrijwel ongewijzigd, de vertaling is hier en daar aangepast. De gesprekstechnieken zijn gericht op het oplossen van conflicten. De manier waarop mensen in conflictsituaties op elkaar reageren, met name hun taalgebruik, leidt vaak tot een negatieve spiraal waarin irritatie, boosheid, verzet en angst de boventoon voeren. De auteur laat zien hoe je kunt voorkomen dat conflicten zich verergeren en hoe je kunt werken aan een oplossing. Het boek bevat heel veel herkenbare voorbeelden. Elk hoofdstuk besluit met een oefening. Het is goed bruikbaar voor een breed publiek zowel om individueel te lezen als in onderwijssituaties.

Communicatie. --- geweldloze opvoeding --- mondelinge communicatie --- Social psychology --- conflicthantering --- communicatie --- Mass communications --- Communicatie --- management --- personeelsbeleid --- welzijn --- gestion du personnel --- communication --- bien-être --- 681.3*K61 --- 305.8 --- Geweldloze opvoeding --- Verbondenheid --- 681.3*K61 Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- 316.4 --- Communicatietechnieken --- Communicatiemethoden --- Communicatie ; geweldloze --- 65.012.4 --- 316.77 --- Vaardigheden talenten communicatie communiceren --- 65.012.4 Management. Directorate. Technique and methods of management --- Management. Directorate. Technique and methods of management --- Sociologie ; sociale processen, sociale dynamiek --- 316.454.4 --- 316.454.4 Cohesie. Groepsbinding. Integratie. Teamgeest --- Cohesie. Groepsbinding. Integratie. Teamgeest --- conflicten --- 007 --- 301.15 --- Geweld --- Interpersoonlijke communicatie --- Verbale communicatie --- Communicatieve vaardigheden --- Sociale psychologie --- Taal --- Conflicten --- arbeidspsychologie --- verbindende communicatie --- Informatie en communicatie : Communicatie --- Information et communication : Communication --- Communicatievaardigheden --- Gedrag --- Psychology --- Primary groups --- Conflict --- Therapie --- Kleuter --- Geschiedenis --- Spraaktechnologie --- Geweldloze communicatie --- Rosenberg, Marshall

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An enterprise architecture tries to describe and control an organisation’s structure, processes, applications, systems and techniques in an integrated way. The unambiguous specification and description of components and their relationships in such an architecture requires a coherent architecture modelling language. Lankhorst and his co-authors present such an enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from ‘as-is’ to ‘to-be’, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues. The modelling language and the other techniques presented have been proven in practice in many real-life case studies. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.

Industrial organization --- Industrial management --- System Design --- Management information systems --- Strategic planning --- Technological innovations --- Management information systems. --- Strategic planning. --- System design. --- Technological innovations. --- System design --- 004 --- 681.3*D211 --- 681.3*K61 --- Design, System --- Systems design --- Electronic data processing --- System analysis --- Goal setting (Strategic planning) --- Planning, Strategic --- Strategic intent (Strategic planning) --- Strategic management --- Planning --- Business planning --- Industries --- Organization --- Industrial concentration --- Industrial sociology --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Management --- Business --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- 681.3*K61 Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- Project and people management: life cycle; staffing; systems analysis and design; systems development; training (Management of computing and information systems) --- Software architectures: data abstractio, domain-specific architectures, information hiding, languages (e.g. description, interconnection, definition), patterns (e.g. client/server, pipeline, blackboard) --- Communication systems --- Gestion d'entreprise --- Systèmes, Conception de --- Informatique de gestion --- Planification stratégique --- Innovations --- EPUB-LIV-FT SPRINGER-B LIVECONO LIVGESTI --- Information technology. --- Information systems. --- Computer science. --- Software engineering. --- IT in Business. --- Information Systems Applications (incl. Internet). --- Computer Appl. in Administrative Data Processing. --- Models and Principles. --- Software Engineering. --- Computer software engineering --- Engineering --- Informatics --- Science --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Application software. --- Computers. --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Cybernetics --- Machine theory --- Calculators --- Cyberspace --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Industrial organization - Technological innovations --- Industrial management - Technological innovations

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Computer science --- Computer science. --- Computer Systems. --- Computer Simulation. --- Artificial Intelligence. --- Computational Intelligence --- AI (Artificial Intelligence) --- Computer Reasoning --- Computer Vision Systems --- Knowledge Acquisition (Computer) --- Knowledge Representation (Computer) --- Machine Intelligence --- Acquisition, Knowledge (Computer) --- Computer Vision System --- Intelligence, Artificial --- Intelligence, Computational --- Intelligence, Machine --- Knowledge Representations (Computer) --- Reasoning, Computer --- Representation, Knowledge (Computer) --- System, Computer Vision --- Systems, Computer Vision --- Vision System, Computer --- Vision Systems, Computer --- Heuristics --- Computerized Models --- In Silico --- Computer Models --- Models, Computer --- Computer Model --- Computer Simulations --- Computerized Model --- In Silicos --- Model, Computer --- Model, Computerized --- Models, Computerized --- Silico, In --- Silicos, In --- Simulation, Computer --- Simulations, Computer --- Organization, Computer Systems --- Computer Architecture --- Computer Systems Development --- Computer Systems Evaluation --- Computer Systems Organization --- Real-Time Systems --- Architecture, Computer --- Architectures, Computer --- Computer Architectures --- Computer System --- Computer Systems Evaluations --- Development, Computer Systems --- Evaluation, Computer Systems --- Evaluations, Computer Systems --- Real Time Systems --- Real-Time System --- System, Computer --- System, Real-Time --- Systems, Computer --- Systems, Real-Time --- Informatics --- Science --- #TS:WBIB --- Periodicals --- Computer. Automation --- Mathematical Sciences --- Applied Mathematics --- information systems --- software engineering --- computer engineering --- computer science --- computing --- information technology

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Research - Technological innovations. --- Information technology --- Research --- Technology --- Computers --- Science --- Natural Science Disciplines --- Technology, Industry, and Agriculture --- Computer Systems --- Technology, Industry, Agriculture --- Disciplines and Occupations --- Computing Methodologies --- Information Science --- Sciences - General --- Physical Sciences & Mathematics --- Scientific applications --- Technological innovations --- Information Sciences --- Science, Information --- Sciences, Information --- High Performance Computing --- Methodologies, Computing --- Computing Methodology --- Computing, High Performance --- Methodology, Computing --- Performance Computing, High --- Organization, Computer Systems --- Computer Architecture --- Computer Systems Development --- Computer Systems Evaluation --- Computer Systems Organization --- Real-Time Systems --- Architecture, Computer --- Architectures, Computer --- Computer Architectures --- Computer System --- Computer Systems Evaluations --- Development, Computer Systems --- Evaluation, Computer Systems --- Evaluations, Computer Systems --- Real Time Systems --- Real-Time System --- System, Computer --- System, Real-Time --- Systems, Computer --- Systems, Real-Time --- Natural Sciences --- Physical Sciences --- Discipline, Natural Science --- Disciplines, Natural Science --- Natural Science --- Natural Science Discipline --- Physical Science --- Science, Natural --- Science, Physical --- Sciences, Natural --- Sciences, Physical --- Laboratory Research --- Research Activities --- Research and Development --- Research Priorities --- Activities, Research --- Activity, Research --- Development and Research --- Priorities, Research --- Priority, Research --- Research Activity --- Research Priority --- Research, Laboratory --- Sciences --- Calculators, Programmable --- Computer Hardware --- Computers, Digital --- Hardware, Computer --- Calculator, Programmable --- Computer --- Computer, Digital --- Digital Computer --- Digital Computers --- Programmable Calculator --- Programmable Calculators --- Arts, Industrial --- Industrial Arts --- Science research --- Scientific research --- IT (Information technology) --- Ethics, Research --- Cloud Computing --- Information services --- Learning and scholarship --- Methodology --- Research teams --- Telematics --- Information superhighway --- Knowledge management --- Occupations --- Vocations --- Occupation --- Vocation --- Occupational Groups --- Scientific applications. --- Technological innovations.

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Cognitive psychology --- Artificial intelligence. Robotics. Simulation. Graphics --- Artificial intelligence --- Cognitive science --- Neural computers --- Artificial Intelligence --- Cognition --- Computer Systems --- Models, Neurological --- Intelligence artificielle --- Sciences cognitives --- Ordinateurs neuronaux --- Periodicals --- periodicals --- Périodiques --- Connectionism --- Connexionnisme --- Artificial intelligence. --- Cognitive science. --- Connectionism. --- Neural computers. --- Arts and Humanities --- Mathematical Sciences --- Philosophy --- Applied Mathematics --- Périodiques --- EBSCOASP-E EJINFOR EPUB-ALPHA-C EPUB-PER-FT TAYFRA-E --- Connexionism --- Neural net computers --- Neural network computers --- Neurocomputers --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- periodicals. --- Science --- Philosophy of mind --- Electronic digital computers --- Natural computation --- Bionics --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Artificial Intelligence. --- Research --- KI (kunstmatige intelligentie) --- Periodicals. --- Computer systems --- ADP systems (Computer systems) --- Computing systems --- Systems, Computer --- Electronic systems --- Cyberinfrastructure --- Computer systems. --- Cognition. --- Neurale netwerken. --- Kunstmatige intelligentie. --- Cognitiewetenschap. --- Cognitive Function --- Cognitions --- Cognitive Functions --- Function, Cognitive --- Functions, Cognitive --- Computational Intelligence --- AI (Artificial Intelligence) --- Computer Reasoning --- Computer Vision Systems --- Knowledge Acquisition (Computer) --- Knowledge Representation (Computer) --- Machine Intelligence --- Acquisition, Knowledge (Computer) --- Computer Vision System --- Intelligence, Computational --- Intelligence, Machine --- Knowledge Representations (Computer) --- Reasoning, Computer --- Representation, Knowledge (Computer) --- System, Computer Vision --- Systems, Computer Vision --- Vision System, Computer --- Vision Systems, Computer --- Heuristics --- Psychology --- Model, Neurological --- Neurologic Model --- Neurological Model --- Neurological Models --- Neurologic Models --- Model, Neurologic --- Models, Neurologic --- Organization, Computer Systems --- Computer Architecture --- Computer Systems Development --- Computer Systems Evaluation --- Computer Systems Organization --- Real-Time Systems --- Architecture, Computer --- Architectures, Computer --- Computer Architectures --- Computer System --- Computer Systems Evaluations --- Development, Computer Systems --- Evaluation, Computer Systems --- Evaluations, Computer Systems --- Real Time Systems --- Real-Time System --- System, Computer --- System, Real-Time --- Systems, Real-Time --- AI (artificiële intelligentie) --- artificial intelligence. --- cognition.