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Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.
Electronic commerce -- Information technology. --- Internet in public administration -- Developing countries -- Case studies. --- Internet in public administration -- Developing countries. --- Internet. --- Internet in public administration --- Commerce --- Government - General --- Business & Economics --- Law, Politics & Government --- Marketing & Sales --- Political Institutions & Public Administration - General --- Internet in public administration. --- Public administration. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Digital government --- E-government --- Electronic government --- Online government --- Computer science. --- Business. --- Management science. --- Political science. --- E-commerce. --- Computer Science. --- e-Commerce/e-business. --- Information Systems Applications (incl. Internet). --- Business and Management, general. --- Political Science. --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Public administration --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The --- Trade --- Economics --- Management --- Industrial management --- Application software. --- Quantitative business analysis --- Problem solving --- Operations research --- Statistical decision --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Information superhighway --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software
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