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The explosive growth of application areas such as electronic commerce, enterprise resource planning and mobile computing has profoundly and irreversibly changed our views on software systems. Nowadays, software is to be based on open architectures that continuously change and evolve to accommodate new components and meet new requirements. Software must also operate on different platforms, without recompilation, and with minimal assumptions about its operating environment and its users. Furthermore, software must be robust and ¨ autonomous, capable of serving a naive user with a minimum of overhead and interference. Agent concepts hold great promise for responding to the new realities of software systems. They offer higher-level abstractions and mechanisms which address issues such as knowledge representation and reasoning, communication, coordination, cooperation among heterogeneous and autonomous parties, perception, commitments, goals, beliefs, and intentions, all of which need conceptual modelling. On the one hand, the concrete implementation of these concepts can lead to advanced functionalities, e.g., in inference-based query answering, tra- action control, adaptive workflows, brokering and integration of disparate information sources, and automated communication processes. On the other hand, their rich representational capabilities allow more faithful and flexible treatments of complex organizational processes, leading to more effective requirements analysis and architectural/detailed design.

Software engineering --- Intelligent agents (Computer software) --- Computer Science --- Engineering & Applied Sciences --- Information Technology --- Software Engineering --- Computer science. --- Computer communication systems. --- Software engineering. --- Computer programming. --- Computer logic. --- Artificial intelligence. --- Computer Science. --- Software Engineering/Programming and Operating Systems. --- Software Engineering. --- Artificial Intelligence (incl. Robotics). --- Logics and Meanings of Programs. --- Programming Techniques. --- Computer Communication Networks. --- AI (Artificial intelligence) --- Artificial thinking --- Electronic brains --- Intellectronics --- Intelligence, Artificial --- Intelligent machines --- Machine intelligence --- Thinking, Artificial --- Bionics --- Cognitive science --- Digital computer simulation --- Electronic data processing --- Logic machines --- Machine theory --- Self-organizing systems --- Simulation methods --- Fifth generation computers --- Neural computers --- Computer science logic --- Logic, Symbolic and mathematical --- Computers --- Electronic computer programming --- Electronic digital computers --- Programming (Electronic computers) --- Coding theory --- Computer software engineering --- Engineering --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Network computers --- Informatics --- Science --- Programming --- Distributed processing --- Logic design. --- Artificial Intelligence. --- Design, Logic --- Design of logic systems --- Digital electronics --- Electronic circuit design --- Logic circuits --- Switching theory