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How well is the public sector performing? Are citizens being well served? This report compares the performance of nine public services in 28 developed countries over the period 1995-2009. Four sectors – education, health care, social safety and housing – are studied in some detail, while the report takes a more limited look at the sectors social security, environment, economic affairs and infrastructure, culture and participation, and public administration. How has the performance of the public sector developed over time? What relationships can be discerned between that performance and the resources deployed, the output achieved and the trust placed by citizens in the public sector?

#SBIB:35H202 --- Overheidsmanagement: prestatiemanagement --- Education --- Human services --- Public administration --- Public safety --- Public welfare --- Gestion publique Overheidsbeheer --- Performance Prestatie --- Benevolent institutions --- Poor relief --- Public assistance --- Public charities --- Public relief --- Public welfare reform --- Relief (Aid) --- Social welfare --- Welfare (Public assistance) --- Welfare reform --- Social service --- Safety, Public --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Services, Human --- Children --- Education, Primitive --- Education of children --- Human resource development --- Instruction --- Pedagogy --- Schooling --- Students --- Youth --- Civilization --- Learning and scholarship --- Mental discipline --- Schools --- Teaching --- Training --- Government policy