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Being a middle manager can be a difficult job, but the range of perspectives in this book offer strategies and tips to make it easier.
Library administrators. --- Communication in library administration. --- Middle managers. --- Middle-level managers --- Middle management --- Executives --- Library administration --- Administrators, Library --- Library employees
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This book surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results. With insights from case studies at academic and special libraries, this book covers demystifying KM by reframing it to reflect organizational needs; six elements of an actionable knowledge audit; harvesting staff insights; effective communities of practice; platforms and library tools; fostering knowledge sharing; and more.
Libraries --- Documentation --- Public institutions --- Librarians --- Information technology. --- Knowledge management. --- Organizational learning. --- Communication in library administration. --- Knowledge management --- Information resources management. --- Information technology --- Case studies.
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Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both a
Library management --- Library administration. --- Libraries --- Management --- Administration --- Organization --- Communication in library administration --- Library administration --- Public libraries - Administration. --- Decision making --- Resource Allocation --- Bibliothèques --- Public libraries
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Addressing frontline librarians lobbying for increased programming or staff, as well as administrators marshalling statistics to stem the tide of budget cuts and prevent library closure, this vital new book explores the whys and hows of using data to build a better picture of library needs and success.
Communication in library administration. --- Library statistics. --- Libraries --- Library use studies. --- Library surveys. --- Surveys --- Use studies of libraries --- Information services --- Documentation --- Public institutions --- Librarians --- Library science --- Statistics --- Books --- Library administration --- Marketing. --- Evaluation --- Statistical methods. --- Statistical methods
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This concise guide will help you choose and implement the techniques and best practices used by today's forward-thinking libraries to create the best possible patron experiences.
Libraries --- Libraries and the Internet. --- Library Web sites. --- Libraries and community. --- Communication in library administration. --- Library administration --- Community and libraries --- Communities --- Web sites --- Web librarianship --- Internet and libraries --- Internet --- Documentation --- Public institutions --- Librarians --- Information technology --- Planning.
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This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result
024-052 --- 024-052 Bibliotheekgebruikers. Benutzerforschung. User Studies --- Bibliotheekgebruikers. Benutzerforschung. User Studies --- Reference services (Libraries) --- Libraries and immigrants --- Reference librarians --- Communication in library administration --- Attitudes --- E-books --- Libraries and immigrants. --- Communication in library administration. --- Library administration --- Librarians --- Immigrants and libraries --- Libraries --- Libraries and foreign population --- Library services to immigrants --- Public libraries --- Immigrants --- Library reference services --- Reference work (Libraries) --- Information services --- Public services (Libraries) --- Attitudes. --- Services to immigrants --- Reference department --- Communication, International.
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Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Library personnel management --- Conflict management --- Communication in library administration --- Business communication --- Interpersonal communication --- Communication --- Interpersonal relations --- Library administration --- Conflict control --- Conflict resolution --- Dispute settlement --- Management of conflict --- Managing conflict --- Management --- Negotiation --- Problem solving --- Social conflict --- Crisis management --- Librarians --- Libraries --- Personnel management
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Negative behaviours such as incivility, toxicity, deviant behaviour, workplace politics and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders, managers and staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions.
Library personnel management. --- Communication in library administration. --- Library employees --- Team librarianship. --- Conflict management. --- Organizational behavior. --- Psychology. --- Library Personnel Management --- Library Science --- Conflict Management --- Organizational Behavior --- Language Arts & Disciplines --- Psychology --- Business & Economics --- Library personnel management --- Library science --- Conflict management --- Organizational behavior --- Language arts & disciplines --- Business & economics
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Mastering the skills necessary for clear, effective writing can make writing tasks flow more easily. This book helps academic librarians who are new to the profession or new to a supervisory or management position, as well as those who want to be more productive and make the their writing for work go more smoothly. From progress reports to project plans, cover letters to case studies and book reviews to blogging, readers will find examples and how-tos for most of the types of writing they need to do in their academic library careers.Discusses the importance of style and audienc
English language --- Business writing. --- Library administration. --- Academic libraries. --- Anglais (Langue) --- Style commercial --- Bibliothèques --- Bibliothèques universitaires --- Rhetoric. --- Rhétorique --- Administration --- Communication in library administration. --- English language -- Rhetoric. --- Business writing --- Library administration --- Academic libraries --- English --- Languages & Literatures --- English Language --- Rhetoric --- 026 --- Speciale bibliotheken --- 026 Speciale bibliotheken --- Bibliothèques --- Bibliothèques universitaires --- Rhétorique --- Libraries --- Library management --- Management --- Business --- Authorship --- Business communication --- College libraries --- Libraries, University and college --- University libraries --- Libraries and colleges --- Public libraries --- Organization --- Services to colleges and universities --- Germanic languages
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