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Book
Cultivating civility : practical ways to improve a dysfunctional library
Authors: --- ---
ISBN: 0838947239 Year: 2020 Publisher: Chicago, Illinois : ALA Editions,

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Book
Managing in the Middle
Authors: ---
ISBN: 083899637X 9780838996379 9780838996386 0838996388 9780838911617 0838911617 Year: 2013 Publisher: Chicago ALA Editions, an imprint of the American Library Association

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Abstract

Being a middle manager can be a difficult job, but the range of perspectives in this book offer strategies and tips to make it easier.


Book
Libraries that learn : keys to managing organizational knowledge
Authors: ---
ISBN: 083891845X 9780838918456 9780838918319 083891831X 0838918468 Year: 2019 Publisher: Chicago : ALA Editions,

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This book surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results. With insights from case studies at academic and special libraries, this book covers demystifying KM by reframing it to reflect organizational needs; six elements of an actionable knowledge audit; harvesting staff insights; effective communities of practice; platforms and library tools; fostering knowledge sharing; and more.


Book
How libraries make tough choices in difficult times : purposeful abandonment
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ISBN: 9781843347019 9781780633671 178063367X 1306176689 9781306176682 1843347016 Year: 2013 Publisher: Oxford : Chandos Publishing,

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Contemporary library managers face the need to make difficult choices regarding resource allocation in the modern business environment. How Libraries Make Tough Choices in Difficult Times is a practical guide for library managers, offering techniques to analyze existing and potential services, implement best practices for maximizing existing resources, and utilize pressing financial scenarios in order to justify making difficult reallocation decisions. The book begins by asking the fundamental questions of why, what, and how, moving on to look at how to manage expectations and report to both a


Book
Say it with data
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ISBN: 083899685X 9780838996850 9780838911945 0838911943 Year: 2014 Publisher: Chicago

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Addressing frontline librarians lobbying for increased programming or staff, as well as administrators marshalling statistics to stem the tide of budget cuts and prevent library closure, this vital new book explores the whys and hows of using data to build a better picture of library needs and success.


Book
Next-gen library redesign
Authors: ---
ISBN: 1555708358 9781555708351 9781555708368 1555708366 9781555707873 1555707874 Year: 2012 Publisher: Chicago : ALA TechSource,

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This concise guide will help you choose and implement the techniques and best practices used by today's forward-thinking libraries to create the best possible patron experiences.

Dealing with an International Clientele: Communications, Diplomacy and Etiquette
Author:
ISBN: 3598243707 359844012X 9786613403353 1283403358 9783598440120 9783598243707 9781283403351 6613403350 Year: 2005 Publisher: Berlin Boston

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This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result


Book
Effective difficult conversations
Authors: ---
ISBN: 0838915272 0838915264 9780838915264 9780838915271 9780838915288 0838915280 9780838914953 0838914950 Year: 2017 Publisher: Chicago

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Abstract

Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.


Book
The dysfunctional library
Authors: --- ---
ISBN: 0838916708 9780838916704 9780838916711 0838916716 9780838916230 0838916236 9780838916728 Year: 2018 Publisher: Chicago

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Abstract

Negative behaviours such as incivility, toxicity, deviant behaviour, workplace politics and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders, managers and staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions.


Book
A practical writing guide for academic librarians : keeping it short and sweet.
Authors: ---
ISBN: 9781843345329 9781843345336 1843345323 1843345331 1306205883 1780630344 9781780630342 Year: 2010 Publisher: Cambridge Chandos

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Mastering the skills necessary for clear, effective writing can make writing tasks flow more easily. This book helps academic librarians who are new to the profession or new to a supervisory or management position, as well as those who want to be more productive and make the their writing for work go more smoothly. From progress reports to project plans, cover letters to case studies and book reviews to blogging, readers will find examples and how-tos for most of the types of writing they need to do in their academic library careers.Discusses the importance of style and audienc

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