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Book
Performance Management in the Public Administration : Seven Success Factors
Authors: --- --- ---
Year: 2021 Publisher: Washington, D.C. : The World Bank,

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Abstract

This EFI Insight note distills the key principles of effective performance management in the public administration from literature and international good practice. First, it presents the objectives and different approaches and tools for performance management, and then it details seven success factors that should be considered when designing and reforming public sector performance management systems: (1) start performance management from the top; (2) align organizational and individual goals ('clear line of sight'); (3) tailor performance assessment to institutional and job characteristics, and adequately differentiate between levels of performance; (4) improve manager judgment and diversify the sources of information for performance appraisals to ensure objectivity and fairness in assessment; (5) motivate staff through both intrinsic and extrinsic incentives; (6) enable staff through adequate opportunities for growth and development; and (7) embed performance management in organizational culture and practice.


Book
Élaborer des référentiels de compétences : principes et méthodes
Authors: --- ---
ISBN: 2913488315 9782913488311 Year: 2005 Publisher: Montrouge: Agence nationale pour l'amélioration des conditions de travail,


Book
Performance appraisal
Author:
ISBN: 3954890933 3954895935 9783954895939 9783954890934 Year: 2014 Publisher: Hamburg, Germany : Anchor Academic Publishing,

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The study was carried out to investigate the effectiveness of teachers' performances in secondary schools. This investigation is based upon the methods of qualitative and quantitative approaches, and is carried out amongst selected schools in Kabale Municipality, in the period from 2008 to 2009. The study investigates the teachers' attitudes towards appraisal schemes, the effect of feedback on implementation of the appraisal schemes, problems faced while conducting performance appraisal, and the role of appraisal design. Auszug aus dem Text Text Sample: Chapter 2.4.3,

Improving employee performance through appraisal and coaching
Authors: ---
ISBN: 0814408761 0814416004 9786611126506 1621983471 1281126500 0814429378 9780814429372 9781621983477 9780814416006 9781281126504 Year: 2006 Publisher: New York, New York : American Management Association,

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Abstract

There's more to performance management than the yearly review. Here's how to get exceptional performance from every employee!


Book
Performance management : towards organizational excellence
Author:
ISBN: 9789351507291 9351507297 9351507300 9789351507307 9351507289 9789351507284 Year: 2016 Publisher: Thousand Oaks : SAGE Publications,


Book
The competency equation
Author:
ISBN: 1869224329 9781869224325 1299871275 9781299871274 9781869224264 Year: 2013 Publisher: Randburg, Republic of South Africa : Knowres Publishing,


Book
Implementing Results Based Management in Thailand
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Year: 2011 Publisher: Washington, D.C. : The World Bank,

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Abstract

Thailand has been pursuing the implementation of results based management techniques in the public sector for over a decade. Leading this task is the Office of the Public Sector Development Commission (OPDC) which has been supporting various agencies and departments in undertaking a wide variety of results based management reforms, including key performance indicators, balanced scorecards, and individual performance bonuses, among others. This report summarizes the results of a two week fact finding mission and a one day workshop conducted by the Office of the Public Sector Development Commission (OPDC) of the Prime Minister's office in collaboration with the World Bank's Public Sector Performance Global Expert Team (PSP-GET) held on September 24, 2010 in Bangkok, Thailand. This report covers the main areas to consider in implementing a results based management system. The report provides an overview of Thailand's Results Based Management (RBM) system, with an emphasis on lessons from international experience in leveraging performance information to deliver results. Chapters on how to link performance with planning and budgeting, as well as an overview of incentives to improve performance are included. Each chapter is loosely structured in the following way: issues identified during discussions; relevant lessons from international experiences; and overall recommendations and findings of the PSP-GET.


Book
Performance measurement and management control : contemporary issues
Authors: --- ---
ISBN: 1785609157 9781785609152 1785609165 9781785609169 Year: 2016 Publisher: Bingley, England : Emerald,

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Abstract

Volume 31 of Studies in managerial and financial accounting (SMFA) covers contemporary issues in performance measurement and management control.These papers are taken from 8th Conference on performance measurement and management control 2015. The topic of this edition is contemporary issues in performance measurement and management control. This is a broad topic by design with the intent of reporting on important research and issues relevant today. For example, papers in the book explore the following: Performance measurement and management control in emerging markets; the use of social and or informal controls; Linkages between creativity, innovation, and control; Innovative control practices in healthcare; Behavioral effects of alternative incentive schemes; Performance evaluation for different organizational designs; Performance measurement in high-performing firms.

Ultimate performance : measuring human resources at work
Author:
ISBN: 1119201624 1280900237 9786610900237 0470130555 9781119201625 9780470130551 9781280900235 661090023X 9780471741213 0471741213 Year: 2007 Publisher: Hoboken, N.J. : John Wiley & Sons,

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Meeting the challenges of high-performance HRUntil 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitude. The cost in life and property was immense. Today, business faces a similar challenge, as the failure to measure human resources performance is just as costly and deadly to modern organizations.Senior executives once considered HR a ""soft,"" unavoidable cost of doing business, responsible for compensation, employee transactions, company functions, workforce problems, and legal issues. Three factors changed this perception: the


Book
Measuring Governance and Service Delivery in Safety Net Programs
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Year: 2011 Publisher: Washington, D.C. : The World Bank,

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This paper develops a framework to assess organizational performance in the delivery of social safety nets. Specifically, it provides guidance to task teams and program managers for identifying indicators of governance and service quality in targeted cash transfer programs. The paper identifies governance issues along the results chain of service delivery and suggests policy and performance indicators for assessing program inputs, human resources, financing and resource management; and program activities, operational procedures, Management Information Systems (MIS) and control. It also suggests indicators of organizational performance and the quality of outputs, including demand-side accountability mechanisms.

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