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Book
Hospitality Marketing Management
Authors: ---
ISBN: 0470406062 0470088583 9780470406069 9780470088586 Year: 2006 Publisher: Hoboken : John Wiley & Sons, Inc.,

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Abstract

Covers the major principles of marketing with a practical, applications oriented approach. This is a core marketing text specifically geared for the hospitality student. It covers the major principles of marketing with a practical, applications oriented approach, rather than traditional marketing texts found in the business programs that focus on a lot of theory.

Hey, waitress! : the USA from the other side of the tray
Author:
ISBN: 9786612357558 1597346527 052093122X 1282357557 9780520931220 1417508396 9781417508396 0520242246 9780520242241 9781597346528 9780520217508 0520217500 0520217500 9781282357556 661235755X Year: 2002 Publisher: Berkeley, CA : University of California Press,

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Most of us have sat across the tray from a waitress, but how many of us know what really is going on from her side? Hey, Waitress! aims to tell us. Containing lively, personal portraits of waitresses from many different walks of life, this book is the first of its kind to show the intimate, illuminating, and often shocking behind-the-scenes stories of waitresses' daily shifts and daily lives. Alison Owings traveled the country-from border to border and coast to coast-to hear firsthand what waitresses think about their lives, their work, and their world. Part journalism and part oral history, Hey, Waitress! introduces an eclectic cast of characters: a ninety-five-year-old Baltimore woman who may have been the oldest living waitress, a Staten Island firebrand laboring at a Pizza Hut, a well-to-do runaway housewife, a Native American proud of her financial independence, a college student loving her diner more than her studies, a Cajun grandmother of twenty-two, and many others. The book also offers vivid slices of American history. The stories describe the famous sit-in at the Woolworth's counter in Greensboro, North Carolina, which helped spark the civil rights movement; early struggles for waitress unions; and battles against sexually discriminatory hiring in restaurants. A superb and accessible means of breaking down stereotypes, this book reveals American waitresses in all their complexity and individuality, and will surely change the way we order, tip, and, most of all, behave in restaurants.


Book
Restaurant, Food & Beverage Market Research Handbook 2014-2015
Authors: --- ---
ISBN: 1577832108 1577831985 9781577832102 9781577831983 Year: 2014 Publisher: Richard K. Miller & Associates


Book
Restaurant, Food & Beverage Market Research Handbook 2016-2017
Authors: --- ---
ISBN: 1577832280 1577832345 9781577832348 9781577832287 Year: 2016 Publisher: Richard K. Miller & Associates


Book
Taking the Heat : Women Chefs and Gender Inequality in the Professional Kitchen
Authors: ---
ISBN: 0813571278 9780813571270 9780813571263 9780813571256 081357126X 0813571251 9780813571256 Year: 2015 Publisher: New Brunswick, NJ : Rutgers University Press,

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A number of recent books, magazines, and television programs have emerged that promise to take viewers inside the exciting world of professional chefs. While media suggest that the occupation is undergoing a transformation, one thing remains clear: being a chef is a decidedly male-dominated job. Over the past six years, the prestigious James Beard Foundation has presented 84 awards for excellence as a chef, but only 19 were given to women. Likewise, Food and Wine magazine has recognized the talent of 110 chefs on its annual "Best New Chef" list since 2000, and to date, only 16 women have been included. How is it that women-the gender most associated with cooking-have lagged behind men in this occupation? Taking the Heat examines how the world of professional chefs is gendered, what conditions have led to this gender segregation, and how women chefs feel about their work in relation to men. Tracing the historical evolution of the profession and analyzing over two thousand examples of chef profiles and restaurant reviews, as well as in-depth interviews with thirty-three women chefs, Deborah A. Harris and Patti Giuffre reveal a great irony between the present realities of the culinary profession and the traditional, cultural associations of cooking and gender. Since occupations filled with women are often culturally and economically devalued, male members exclude women to enhance the job's legitimacy. For women chefs, these professional obstacles and other challenges, such as how to balance work and family, ultimately push some of the women out of the career. Although female chefs may be outsiders in many professional kitchens, the participants in Taking the Heat recount advantages that women chefs offer their workplaces and strengths that Harris and Giuffre argue can help offer women chefs-and women in other male-dominated occupations-opportunities for greater representation within their fields. Click here to access the Taking the Heat teaching guide (http://rutgerspress.rutgers.edu/pages/teaching_guide_for_taking_the_heat.aspx).

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