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Book
Management of service businesses in Japan
Author:
ISBN: 1283971704 9814374679 9814374660 9789814374675 9789814374668 9781283971706 Year: 2013 Publisher: Singapore Hackensack, N.J. World Scientific

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Abstract

With the service industry taking up the largest portion of its GDP, Japan has much to share in the area of managing service industry. This book explores and elucidates the unique management styles in non-manufacturing industries or service industries in contemporary Japan, both practically and theoretically through case studies. These specially selected cases are the management of the world No.1 convenience store chain of Seven-Eleven, the sales finance business and auto sales business of Toyota, application of TPS (Toyota Production System) to life insurance company, performance evaluation of


Periodical
Hitotsubashi journal of commerce and management
Author:
ISSN: 00182796 Year: 1961 Publisher: Tokyo: Hitotsubashi university,

The Japanese economy
Author:
ISBN: 0262090295 Year: 1992 Publisher: Cambridge, Mass. London MIT Press

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