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The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management:* Creating and preserving a healthy company culture* Developing and upholding standards of service* Successfully navigating guest complaints to promote loyalty* Creating a desirable (and profitable) ambiance* Harnessing technology to improve guest and employee experiences* Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Restaurant management. --- Restaurant management --- E-books --- Restaurants --- Management --- desirable ambiance. --- healthy company culture. --- improve guest and employee experiences. --- promote loyalty. --- restaurant management.
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In Lifecycle Events and Their Consequences: Job Loss, Family Change, and Declines in Health, editors Kenneth A. Couch, Mary C. Daly, and Julie Zissimopoulos bring together leading scholars to study the impact of unexpected life course events on economic welfare. The contributions in this volume explore how job loss, the onset of health limitations, and changes in household structure can have a pronounced influence on individual and household well-being across the life course. Although these events are typically studied in isolation, they frequently co-occur or are otherwise interrelated. This book provides a systematic empirical overview of these sometimes uncertain events and their impact. By placing them in a unified analytical framework and approaching each of them from a similar perspective, Lifecycle Events and Their Consequences illustrates the importance of a coherent approach to thinking about the inter-relationships among these shifts. Finally, this volume aims to set the future research agenda in this important area.
Cost and standard of living --- Wealth --- Well-being --- Life change events --- Business & Economics --- Labor & Workers' Economics --- Economic aspects --- United States --- Economic conditions. --- Events, Life change --- Experiences, Stressful life --- Life events, Stressful --- Life experiences, Stressful --- Stressful events --- Stressful life events --- Welfare (Personal well-being) --- Wellbeing --- Developmental psychology --- Experience --- Stress (Psychology) --- Quality of life --- Happiness --- Health --- E-books
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Individuality. --- Life change events. --- Plot-your-own stories. --- Women --- Psychology. --- Choose-your-own story plots --- Making-choices stories --- Multiple plot stories --- Plot-your-own stories --- Fiction --- Literary recreations --- Events, Life change --- Experiences, Stressful life --- Life events, Stressful --- Life experiences, Stressful --- Stressful events --- Stressful life events --- Developmental psychology --- Experience --- Stress (Psychology) --- Psychology --- Conformity --- Identity (Psychology) --- Likes and dislikes --- Personality --- Self --- Mental health
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Bringing together scholars from the areas of tourism, leisure and cultural studies, eco-humanities and tourism management, this book examines the emerging phenomenon of slow tourism. The book explores the range of travel experiences that are part of growing consumer concerns with quality leisure time, environmental and cultural sustainability, as well as the embodied experience of place. Slow tourism encapsulates a range of lifestyle practices, mobilities and ethics that are connected to social movements such as slow food and cities, as well as specialist sectors such as ecotourism and voluntourism. The slow experience of temporality can evoke and incite different ways of being and moving, as well as different logics of desire that value travel experiences as forms of knowledge. Slow travel practices reflect a range of ethical-political positions that have yet to be critically explored in the academic literature despite the growth of industry discourse.
Tourism --- Social movements. --- Psychological aspects. --- Movements, Social --- Social history --- Social psychology --- Social movements --- Psychological aspects --- E-books --- ecotourism. --- environmental change. --- hedonism. --- slow food. --- slow mobilities. --- slow tourism initiatives. --- slow tourism. --- slow travel. --- sustainable tourism. --- tourist experience. --- travel experiences. --- volunteer tourism.
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The low status accorded to part-time workers in Japan has resulted in huge inequalities in the workplace. This book examines the problem in-depth using case-study investigations in Japanese workplaces, and reveals the extent of the inequality. It shows how many part-time workers, most of whom are women, are concentrated in low paid, low skilled, poorly unionised service sector jobs. Part-time workers in Japan work hours equivalent to, or greater than, full-time workers, but receive lower financial and welfare benefits than their full-time colleagues. Overall, the book demonstrates that the way
Part-time employment --- Women employees --- Sex discrimination in employment --- Emploi à temps partiel --- Personnel féminin --- Discrimination sexuelle dans l'emploi --- Personnel management --- Sociology of work --- Japan --- Women --- Employment --- E-books --- Labour market --- Trade unions --- Book --- Retail sector --- Experiences
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In the past 30 years, China has achieved phenomenal economic growth, an unprecedented development "miracle" in human history. How did China achieve this rapid growth? What have been its key drivers? And, most important, what can be learned from China's success? Policy makers, business people, and scholars all over the world continue to debate these topics, but one thing is clear: the numerous special economic zones and industrial clusters that emerged after the country's reforms are without doubt two important engines of China's remarkable development. The special economic zones and industrial clusters have made crucial contributions to China's economic success. Foremost, the special economic zones (especially the first several) successfully tested the market economy and new institutions and became role models for the rest of the country to follow. Together with the numerous industrial clusters, the special economic zones have contributed significantly to gross domestic product, employment, exports, and attraction of foreign investment. The special economic zones have also played important roles in bringing new technologies to China and in adopting modern management practices. This study briefly summarizes the development experiences of China's special economic zones and industrial clusters (their formation, success factors, challenges, and possible areas or measures for policy intervention), based on case studies, interviews, field visits, and extensive reviews of the existing literature in an attempt to benefit other developing countries as well as the broader development community.
Challenges --- Competitiveness --- Debt Markets --- Development --- E-Business --- Environmental Economics & Policies --- Experiences --- Growth --- ICT Policy and Strategies --- Industrial Clusters --- Labor Policies --- Macroeconomics and Economic Growth --- Policy Suggestions --- Special Economic Zones (SEZ) --- Success --- China
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This book is dedicated to the advancement of knowledge about humour in all kinds of tourism settings. It discusses the many ways in which humour can occur during tourism exchanges including guided tours, tourism marketing and promotion and travel narratives. Other themes include the role of humour in enhancing the tourist experience, the benefits of tourism humour, considerations of when humour may appear inappropriate in tourism settings and the development of tourism humour theory. The work includes much original material collected by the authors. The book will be of interest to undergraduate and postgraduate students, researchers of tourism as well as humour scholars from other disciplines.
Tourism --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Service industries --- National tourism organizations --- Travel --- Economic aspects --- Tourists --- Wit and humor --- Bons mots --- Facetiae --- Humor --- Jests --- Jokes --- Ludicrous, The --- Ridiculous, The --- Wit and humor, Primitive --- Literature --- Joking --- Laughter --- Sightseers --- Travelers --- Social aspects --- Psychological aspects --- effect of humour on tourist behaviour. --- humour and tourism experiences. --- humour. --- tourism and humour. --- tourism experiences. --- tourism humour theory. --- tourism humour. --- tourism promotion. --- tourism psychology. --- tourist behaviour. --- tourist experience.
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This book examines the nexus between exploring and tourism and argues that exploration travel – based heavily on explorer narratives and the promises of personal challenges and change – is a major trend in future tourism. In particular, it analyses how romanticised myths of explorers form a foundation for how modern day tourists view travel and themselves. Its scope ranges from the 'Golden Age' of imperial explorers in the 19th and early 20th centuries, through the growth of adventure and extreme tourism, to possible future trends including space travel. The volume should appeal to researchers and students across a variety of disciplines, including tourism studies, sociology, geography and history.
Adventure travel. --- Tourism. --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Economic aspects --- Service industries --- National tourism organizations --- Travel --- Adventure travel --- E-books --- Voyages and travels --- adventure tourism. --- contemporary tourism experiences. --- explorer narratives. --- future tourism. --- imperial explorers. --- otherness. --- space travel.
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AA / International- internationaal --- 658.300 --- 172 --- 16 --- 332.71 --- Industriële psychologie en ergonomie. Arbeidsverrijking. --- Gezinsmoraal. Huwelijk. Echtscheiding. --- Logica. Dialectiek. --- Vrouwen- en jongerenarbeid. --- Sociology of the family. Sociology of sexuality --- Sociology of work --- Netherlands --- Industriële psychologie en ergonomie. Arbeidsverrijking --- Gezinsmoraal. Huwelijk. Echtscheiding --- Logica. Dialectiek --- Vrouwen- en jongerenarbeid --- Family --- Single mothers --- Motherhood --- Labour --- Book --- Experiences
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Relatively little is known about youth unemployment and its lasting consequences in transition economies, despite the difficult labor market adjustment experienced by these countries over the past decade. The authors examine early unemployment spells and their longer-term effects among the youth in Bosnia and Herzegovina (BiH), where the labor market transition is made more difficult by the challenges of a post-conflict environment. They use panel data covering up to 4,800 working-age individuals over the 2001 to 2004 period. There are three main findings from their analysis. First, youth unemployment is high-about twice the national average-consistent with recent findings from the BiH labor market study. Younger workers are more likely to go into inactivity or unemployment and are also less likely to transition out of inactivity, holding other things constant. Second, initial spells of unemployment or joblessness appear to have lasting adverse effects on earnings and employment ("scarring"). But there is no evidence that the youth are at a greater risk of scarring, or suffer disproportionately worse outcomes from initial joblessness, compared with other age groups. Third, higher educational attainment is generally associated with more favorable labor market outcomes. Skilled workers are less likely to be jobless and are less likely to transition from employment into joblessness. But there is evidence that the penalty from jobless spells may also be higher for more educated workers. The authors speculate that this may be due in part to signaling or stigma, consistent with previous findings in the literature.
Age Groups --- Average Unemployment --- Educational Attainment --- Health, Nutrition and Population --- Household Survey --- Labor --- Labor Force --- Labor Market --- Labor Market Adjustment --- Labor Market Experiences --- Labor Market Outcomes --- Labor Markets --- Labor Policies --- National Unemployment --- National Unemployment Rate --- Population Policies --- Skilled Workers --- Social Protections and Labor --- Unemployed --- Unemployment Spells --- Younger Workers --- Youth and Government --- Youth Unemployment --- Youth Unemployment Rate --- Youth Unemployment Rates
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