Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Dramatically increase your EAR-Q! The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced, and developed over time. When you finish this 50-page Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks: Know the fastest ways to uncover a message's hidden meaning, Learn the difference between understanding and agreeing, Listen without feeling prejudice, judgment or the need to defend or interrupt, Improve information retention skills, Learn how to listen between the lines, Learn to listen for "hot spots" and sensitive areas, Learn to listen for deeper hidden agendas, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Understand the critical steps to avoid misunderstandings, Learn key strategies to listen and communicate with all types of people. Consider this: How many clients did your customer service staff alienate because they jumped to wrong conclusions? How many more sales did you give your competition because your sales people missed critical "closing" clues? How many employees went home vengeful because a manager hurt their feelings? How much potential business slipped through the cracks because of weak communication? For your sake, I hope it's not a lot. The fact is, for businesses today, the most costly business errors are a result of weak communication. Here is the good news... If you have people working with you who know how to really listen, every part of your business benefits. If you are lucky, a small percentage of your staff has naturally developed these skills long before you hired them, but for the majority you need a simple solution for a very dangerous problem.After you read The Power of Listening Workbook, your employees, sales people, customer service people, and managers will: Know the fastest ways to uncover a message's hidden meaning, Get sure-fire tips on how to listen to angry customers, Distinguish the subtle but vital differences between content and delivery of a message, Listen without feeling prejudice, judgment, or the need to defend or interrupt, Improve information retention skills, Learn how to listen and wait for closing signs, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Learn how to master and maintain focus in meetings and presentations, Understand the critical steps to avoid misunderstandings. Your business will benefit from: Immediate increase in sales from your "dynamic" listening sales team, More loyal customers resulting from your compassionate customer service team, More productive employees as a result of your "listener-sensitive" managers; Reduce staff turnover. Save money on hiring and training by keeping your best employees.

Listening. --- Interpersonal communication. --- Social Sciences --- Psychology --- Communication --- Interpersonal relations --- Auding --- Attention --- Comprehension --- Educational psychology --- Hearing --- Listening --- Interpersonal communication --- E-books

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

Communication in management. --- Listening. --- Auding --- Communication in industry --- Managerial communication --- Attention --- Comprehension --- Educational psychology --- Hearing --- Management --- Communication in management --- Leadership --- Listening --- E-books --- Ability --- Command of troops --- Followership

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

Professional ethics. Deontology --- Law --- Current periodicals --- Procédure disciplinaire --- Déontologie professionnelle --- poklicna etika --- profesionālā ētika --- profesionalna etika --- професионална етика --- etika professjonali --- profesinė etika --- Berufsethos --- etyka zawodowa --- profesní etika --- deontología profesional --- profesijná etika --- kutse-eetika --- yrkesetik --- professionel etik --- etică profesională --- deontologia profissional --- επαγγελματική δεοντολογία --- professional ethics --- deontologia professionale --- etikë profesionale --- beroepsdeontologie --- eitic ghairmiúil --- szakmai etika --- ammattietiikka --- deontologia --- faglig etik --- кодекс на професионална етика --- etički kodeks --- deontoloģija --- etika povolání --- професионален морал --- szakmai erkölcs --- deontology --- étos povolání --- deontológia --- δεοντολογία --- profesionální etika --- деонтологија --- profesionální přístup --- deontoloogia --- pliktetik --- szakmai morál --- kodeks strukovne etike --- etika profese --- deontologisk etik --- deontologija --- deontología --- deontologie --- déontologie --- erhvervsetik --- deontológia/etika povinnosti --- etiske regler --- stegovni postupak --- postępowanie dyscyplinarne --- processo disciplinar --- disciplinárne konanie --- procedura disciplinare --- procedimiento disciplinario --- Disziplinarverfahren --- tuchtprocedure --- drausminė procedūra --- proċedimenti dixxiplinari --- fegyelmi eljárás --- procedime disiplinore --- disciplinski postopek --- дисциплинска постапка --- дисциплински поступак --- disciplinární právo --- procedură disciplinară --- disciplinary proceedings --- distsiplinaarmenetlus --- retspleje i disciplinærsager --- förfarande vid disciplinärenden --- πειθαρχική διαδικασία --- imeachtaí araíonachta --- дисциплинарна процедура --- kurinpitomenettely --- disciplinārlieta --- acțiune disciplinară --- anchetă disciplinară --- procedurë disiplinore --- kárné provinění --- disciplinary procedure --- disciplinaire maatregel --- disciplinaire procedure --- kurinpitoseuraamus --- drept disciplinar --- disciplinåtgärd --- утврдување дисциплински престап --- diritto disciplinare --- fegyelmi vizsgálat --- disciplinärende --- miżura dixxiplinari --- Disziplinarrecht --- дисциплинска мерка --- inquérito disciplinar --- medida disciplinaria --- službenički sud --- droit disciplinaire --- πειθαρχική έρευνα --- expediente disciplinario --- disciplína úředníků --- Disziplinarmaßnahme --- ligj disiplinor --- kázeňský zákon --- kurinpitotutkinta --- drausminė priemonė --- kázeňské řízení --- disziplinargerichtliches Verfahren --- drausminis svarstymas --- action disciplinaire --- kárný řád --- fegyelmi jogkör --- direito disciplinar --- disciplinārās tiesības --- drausminis tyrimas --- disciplinary action --- disciplinski propisi --- disciplinski sud --- distsiplinaarjuurdlus --- disciplinary measures --- indagine disciplinare --- disciplinární řízení --- disciplinary investigation --- Disziplinaruntersuchung --- ação disciplinar --- disciplinär utredning --- disciplinair onderzoek --- Disziplinarvorgehen --- seancë disiplinore --- disciplinski postupak --- stegovna mjera --- enquête disciplinaire --- măsură disciplinară --- disciplinárne šetrenie --- azione disciplinare --- disciplinair recht --- kurinpitotoimenpide --- дисциплинарни действия --- hetim disiplinor --- disciplinary hearing --- distsiplinaarasja menetlus --- disciplinary law --- drausmės statutas --- disciplinārsods --- distsiplinaarmeede --- disciplinsko pravo --- disciplinærsag --- kurinpitotoimi --- disciplinárne opatrenie --- disciplinárne právo --- fegyelmi meghallgatás --- kárné řízení --- disciplinárne pojednávanie --- πειθαρχικό δίκαιο --- procedimento disciplinare --- disciplinär åtgärd --- дисциплинарни мерки --- derecho disciplinario --- felelősségre vonás --- πειθαρχική δίωξη --- disciplinárny postup --- kurinpidollisia toimia koskeva lainsäädäntö --- disciplinārs pasākums --- distsiplinaarõigus --- mesure disciplinaire --- disciplinær foranstaltning --- disciplinærundersøgelse --- πειθαρχικό μέτρο --- Professional ethics --- Labor discipline --- Discipline du travail --- Periodicals --- Law and legislation --- Périodiques --- Droit --- EJDROIT EJETUDE EPUB-ALPHA-D EPUB-PER-FT JURISQUARE-E STRADA-E --- Tijdschriften