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This book is a theoretical and practical discussion of intercultural communication and interaction and is aimed at academic courses as well as professional development programmes. It focuses, from a critical perspective, on the intercultural dynamics established between the members of multicultural groups/teams in various types of work environments. Selected academics and other experts on intercultural communication and interaction, representing different approaches and professional experience, joined, collaborated and contributed to the fulfilment of a three-year project where they developed a model in eight axes: - Intercultural Responsibility, Emotional Management, Intercultural Interaction, Communicative Interaction, Ethnography, Biography, Diversity Management and Working in Multicultural Teams. Each chapter provides an interdisciplinary account of its topic as well as an activity which aims to illustrate the ideas proposed.

Intercultural communication. --- Interpersonal communication. --- Discourse analysis. --- Communication in organizations. --- Communication interculturelle --- Communication interpersonnelle --- Analyse du discours --- Communication dans les organisations --- Intercultural communication --- Interpersonal communication --- Discourse analysis --- Communication in organizations --- Journalism & Communications --- Commerce --- Marketing & Sales --- Communication & Mass Media --- Business & Economics --- Cross-cultural communication --- Organizational communication --- Discourse grammar --- Text grammar --- Communication --- Culture --- Cross-cultural orientation --- Cultural competence --- Multilingual communication --- Technical assistance --- Organization --- Semantics --- Semiotics --- Interpersonal relations --- Anthropological aspects --- E-books --- intercultural communication. --- intercultural dynamics. --- multicultural teams. --- teamworking.