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ISBN: 9782356444592 Year: 2020 Publisher: Paris : Enrick B. Editions,
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Pas toujours simple de bien gerer la relation avec son equipe, son boss, ses collegues ! Comment satisfaire un chef ultra exigeant ? Comment s'investir quand les autres sont demotives ? Comment surmonter la resistance d'un collaborateur ? Comment avoir confiance quand les autres en manquent ? Comment mieux vivre les conflits ? S'appuyant sur l'approche de l'Ecole de Palo Alto, les auteurs vous aident a changer de strategie quand toutes vos solutions, meme repetees, n'on rien donne. En sept etapes, les auteurs vous guident a la decouverte du jeu des interactions, et vous montrent comment la logique paradoxale permet de retrouver du pouvoir sur les situations qui vous echappaient. Muni de nouvelles cles, vous apprenez a dejouer les pieges relationnels sur un mode gagnant-gagnant.
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ISBN: 9781633690196 Year: 2015 Publisher: Boston, Mass. Harvard Business Review Press
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Emotional intelligence. --- Work --- Psychological aspects. --- Affective and dynamic functions --- Cognitive psychology --- Organization theory --- communicatie --- arbeidstevredenheid --- EQ (emotioneel quotiënt) --- EMOTIONAL INTELLIGENCE --- WORK--PSYCHOLOGICAL ASPECTS --- Emotional intelligence --- Psychological aspects
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ISBN: 9781526633620 9781526634344 Year: 2020 Publisher: London Bloomsbury Publishing
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Does IQ define our destiny ? The author argues here that our view of human intelligence is far too narrow. It is not our IQ, but our emotional intelligence that plays a major role in thought, decision-making and individual success. Self-awareness, impulse control, persistence, motivation, empathy and social deftness - all are qualities that mark people who excel, whose relationships flourish, who can navigate difficult conversations, who become stars in the workplace. With new insights into the brain architecture underlying emotion and rationality, the author shows precisely how emotional intelligence can be nurtured and strengthened in all of us.
EMOTIONAL INTELLIGENCE --- Affective and dynamic functions --- Cognitive psychology --- zelfsturing --- EQ (emotioneel quotiënt)
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