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The increased complexity and variety of information systems outsourcing poses challenges for the successful management of sourcing projects. Stefanie Leimeister examines different types of IT outsourcing relationships and their governance structures depending on the outsourcing clients’ underlying expectations. Based on a variety of current theories from the fields of information systems, business administration, and social science, she develops a governance model for the successful management of IT outsourcing projects. Following a multi-method approach and also based on a quantitative empirical investigation of German IT leaders and CIOs, she proposes appropriate governance mechanisms for the specific management of each outsourcing client type. The author derives actionable advice for applicable strategies and an effective allocation of resources for an outsourcing venture.

Contracting out. --- Electronic data processing departments -- Contracting out. --- Information technology -- Management. --- Commerce --- Business & Economics --- Commerce - General --- Information technology --- Electronic data processing departments --- Management. --- Business. --- Information technology. --- Business --- Business and Management. --- IT in Business. --- Data processing. --- Contracting out --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing.

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The notion of outsourcing – making arrangements with an external entity for the provision of goods or services to supplement or replace internal efforts – has been around for centuries. The outsourcing of information systems (IS) is however a much newer concept but one which has been growing dramatically. This book attempts to synthesize what is known about IS outsourcing by dividing the subject into three interrelated parts: (1) Traditional Information Technology Outsourcing, (2) Information Technology Offshoring, and (3) Business Process Outsourcing. The book should be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Computer service industry. --- Electronic data processing departments --Contracting out. --- Industrial equipment leases. --- Industrial procurement. --- Information resources management. --- Market surveys. --- Office equipment leases. --- Computer service industry --- Information resources management --- Electronic data processing departments --- Office equipment leases --- Industrial equipment leases --- Industrial procurement --- Market surveys --- Commerce - General --- Marketing & Sales --- Industries --- Commerce --- Business & Economics --- Contracting out --- Information technology --- Management. --- Contracting out. --- Economic aspects. --- Computer-related services industry --- Business. --- Organization. --- Planning. --- Information technology. --- Business --- Business and Management. --- IT in Business. --- Data processing. --- Computer industry --- Service industries --- Computer technical support --- Organisation --- Management --- Administration --- Industrial relations --- Organization --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Creation (Literary, artistic, etc.) --- Executive ability