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Technology in action
Authors: ---
ISBN: 0521568692 0511011296 0511489838 0521560330 051117327X 128041703X 0511152302 9786610417032 0511053436 0511327439 1107113067 9780511489839 9780511011290 9780511152306 9780521560337 9780521568692 9780511173271 9780511053436 9781280417030 6610417032 9781107113060 9780511327438 Year: 2000 Publisher: Cambridge, U.K. ; New York : Cambridge University Press,

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Abstract

Despite the extraordinary advances in digital and communication technology over recent years, we know very little about the way these complex systems affect everyday work and interaction. This book seeks to explore these issues through a series of video-based field studies. It begins by discussing the introduction of basic information systems in general medical practice and ends with an exploration of interpersonal communication in advanced media spaces; in the process also looking at news production, the control room of London Underground and computer aided design in architectural practice. Social interaction forms a particular focus of these studies as they explore the way individuals use various tools and technologies and coordinate their actions and activities with each other. The authors also show how video-based field studies of work and interaction can inform the design, development and deployment of new technology, in this valuable new resource for academics, researchers and practitioners.

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