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By identifying and describing the most powerful financial and non-financial KPIs, this book will make life easier for you by defining them, explaining how and when they should be used and providing a rich library of KPIs that have been proven to significantly improve performance. The book presents case examples to illustrate the selection and use of the KPIs and provides tools such as KPI selection templates and Key Performance Questions to help you apply the most appropriate KPIs effectively in your business

Organizational effectiveness. --- Performance standards. --- Performance technology --- Management. --- 65.012.4 --- Management --- Organization --- Job performance standards --- Work performance standards --- Work standardization --- Employees --- Goal setting in personnel management --- Human performance technology --- Technology, Performance --- Performance --- Management. Directorate. Technique and methods of management --- Rating of --- 65.012.4 Management. Directorate. Technique and methods of management --- Business management --- Organizational effectiveness --- Performance standards --- Enhancement technology, Human performance --- HPT (Human performance technology) --- Human performance enhancement technology --- Human engineering

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Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. This timely book shows public sector leaders what they need to understand in order to be able to cope with these challenges

Finance, Public --- Government spending policy --- Public administration --- Strategic planning