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Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.
Interpersonal conflict. --- Mediation. --- Conflict management. --- Organizational sociology. --- 65.01 --- Conflict management --- Interpersonal conflict --- Mediation --- Organizational sociology --- Condition féminine Positie van de vrouw --- Négociation Onderhandeling --- Comportement psychologique du personnel Psychologisch gedrag van het personeel --- Conflits (gestion) Conflicthantering --- Relations humaines Menselijke relaties --- Organization (Sociology) --- Organization theory --- Sociology of organizations --- Sociology --- Bureaucracy --- Good offices (Mediation) --- Dispute resolution (Law) --- Conflict, Interpersonal --- Conflict (Psychology) --- Interpersonal relations --- Social conflict --- Conflict control --- Conflict resolution --- Dispute settlement --- Management of conflict --- Managing conflict --- Management --- Negotiation --- Problem solving --- Crisis management --- Methods and methodology. Theory and practice of organization --- Law and legislation --- 65.01 Methods and methodology. Theory and practice of organization
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