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Hidden conflict in organizations : uncovering behind-the-scenes disputes
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ISBN: 0803941609 0803941617 1322421404 148332589X 1452253269 9780803941601 Year: 1992 Volume: 141 Publisher: Newbury Park Sage

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Abstract

Conflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness.


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HBR's 10 Must Reads on Managing Yourself, Vol. 2 (with bonus article "Be Your Own Best Advocate" by Deborah M. Kolb).
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ISBN: 9781647820817 Year: 2021 Publisher: La Vergne Harvard Business Review Press

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Next-Level Negotiating (HBR Women at Work Series).
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ISBN: 9781647824341 Year: 2022 Publisher: La Vergne Harvard Business Review Press

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