Abstract | Keywords | Export | Availability | Bookmark

Choose an application

• Reference Manager
• EndNote
• RefWorks (Direct export to RefWorks)

1. Klagen of niet klagen - 2. Niet alles is een klacht - 3. Waarom klagers klagen - 4. De impact van de klager en de klachtbehandelaar - 5. Soorten klachten - 6. De strategie om klachten te behandelen : het LEON-principe - 7. Cases

Klachten --- Klachtenbehandeling. --- Communicatie. --- organisatieonderzoek --- communicatiemanagement --- klachtenbehandeling --- Mass communications --- Klachtenregeling --- BPB1504 --- 695 Communicatie --- Communication --- 007 communicatie --- 369 --- klachten --- klanten --- communicatie --- Communicatie --- in- en verkooporganisatie en -techniek --- Klachtenbehandeling --- Praktijk --- Klantgericht ondernemen --- Klantendienst --- Klantentevredenheid --- política da comunicação --- Kommunikationspolitik --- ryšių politika --- kommunikációs politika --- viestintäpolitiikka --- komunikācijas politika --- politika tal-komunikazzjoni --- πολιτική της επικοινωνίας --- komunikační politika --- política de comunicación --- communications policy --- komunikačná politika --- politica della comunicazione --- komunikacijska politika --- politika e komunikacionit --- комуникациска политика --- communicatiebeleid --- kommunikationspolitik --- politica comunicațiilor --- kommunikatsioonipoliitika --- комуникационна политика --- политика комуникација --- polityka w zakresie komunikowania --- rozvoj komunikace --- kommunikációs rendszerek fejlesztése --- ανάπτυξη των επικοινωνιών --- communications --- dezvoltarea comunicațiilor --- comunicação --- meediapoliitika --- komunikāciju attīstība --- viestiliikenteen kehittäminen --- komunikácie --- desenvolvimento das comunicações --- Entwicklung der Kommunikationssysteme --- Medienpolitik --- desarrollo de las comunicaciones --- komunikācijas --- komunikacion --- rozvoj komunikácií --- comunicazione --- comunicación --- komunikacije --- viestintä --- médiapolitika --- kommunikation --- sviluppo delle comunicazioni --- kommunikationsudvikling --- zhvillim i komunikacionit --- développement des communications --- development of communications --- kommunikationsutveckling --- ryšio priemonės --- ontwikkeling van de communicaties --- ryšio priemonių tobulinimas --- kommunikatsioonisüsteemi arendamine --- επικοινωνία --- sakari --- razvoj komunikacija --- комуникациска стратегија --- communication --- Management (niet-HRM) : Kwaliteitsbeheer --- klachtenafhandeling --- Management (non GRH) : Gestion de la qualité --- Monograph --- beartas cumarsáide