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"Two unequal worlds of work exist within the upscale restaurant scene of Los Angeles. White, college-educated servers operate in the front of the house--also known as the public areas of the restaurant--while Latino immigrants toil in the back of the house and out of customer view. In Front of the House, Back of the House, Eli Revelle Yano Wilson shows us what keeps these workers apart, exploring race, class, and gender inequalities in the food service industry. Drawing on research at three different high-end restaurants in Los Angeles, Wilson highlights why these inequalities persist in the twenty-first century, pointing to discriminatory hiring and supervisory practices that ultimately grant educated whites access to the most desirable positions. Additionally, he shows us how workers navigate these inequalities under the same roof, making sense of their jobs, their identities, and each other in a world that reinforces their separateness.Front of the House, Back of the House takes us behind the scenes of the food service industry, providing a window into the unequal lives of white and Latino restaurant workers." -- "Front of the House, Back of the House explores race and inequality in the lives of restaurant workers"--

Restaurants --- Hispanic Americans --- Discrimination in employment --- Restaurant management --- Employees. --- Employment. --- United States. --- Brown-Collar Labor. --- Economic Mobility. --- Labor Inequalities. --- Labor Inequality. --- Labor Politics. --- Management Structures. --- Restaurant Inequality. --- Service Industry. --- Service Inequality. --- Social Inequality. --- Sociology of Labor. --- Sociology of Work. --- Worker Mobility. --- Workplace Inequality.

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• Reference Manager
• EndNote
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How businesses and other organizations can improve their performance by tapping the power of differences in how people thinkWhat if workforce diversity is more than simply the right thing to do? What if it can also improve the bottom line? It can. The Diversity Bonus shows how and why. Scott Page, a leading thinker, writer, and speaker whose ideas and advice are sought after by corporations, nonprofits, universities, and governments, makes a clear and compelling practical case for diversity and inclusion. He presents overwhelming evidence that teams that include different kinds of thinkers outperform homogenous groups on complex tasks, producing what he calls "diversity bonuses." These bonuses include improved problem solving, increased innovation, and more accurate predictions-all of which lead to better results. Drawing on research in economics, psychology, computer science, and many other fields, The Diversity Bonus also tells the stories of businesses and organizations that have tapped the power of diversity to solve complex problems. The result changes the way we think about diversity at work-and far beyond.

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