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The context marketing revolution : how to motivate buyers in the age of infinite media
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ISBN: 1633694038 Year: 2020 Publisher: Boston, Massachusetts : Harvard Business Review Press,

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"In a world of limitless media noise, how can businesses break through to customers? Context. We are in the midst of a massive media revolution. For the first time in history, ordinary people around the world have the ability to create, distribute, and consume content instantly, from anywhere, using connected devices. The massive increase in media "noise" created by these consumers and devices creates an entirely new situation that conventional marketing models are not set up for and can't handle. And yet countless companies and marketing organizations continue to rely on traditional models, assuming that their "campaigns" will sway customers. They couldn't be more wrong. In this provocative and practical book, Salesforce marketing maven Mathew Sweezey boldly outlines this new "infinite media" environment and poses a profound question: In a transformed world where customers shape their own experience, what is the key to breaking through and motivating them to buy? It is context--the close linkage between an individual's immediate desires and the experiences a brand creates to fulfill them. Drawing on new research and new insights into current consumer psychology, Sweezey defines the five key elements of context. Customer experiences must be: Available: Helping people achieve the value they seek in the moment Permissioned: Giving people what they've asked for, on their terms Personal: Going beyond how personal it is to how personally you can deliver it Authentic: Combining voice, empathy, and brand congruence simultaneously Purposeful: Creating a deeper connection to the brand, beyond the product Sweezey uses vivid examples and cases to highlight a new marketing model used by high-performing brands big and small. The final part of the book shifts to execution, providing a new rule book for context-based marketing. The Context Marketing Revolution will change forever how you think about the purpose and practice of marketing and what it means to be a modern brand"--


Book
Tourist Behavior : Past, Present, and Future
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ISBN: 1003282083 1000572935 1003282083 Year: 2023 Publisher: Palm Bay, FL : Apple Academic Press Inc.,

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"This informative volume offers a diverse selection of chapters on research related to the customer behavior of tourists. The book's authors believe that studying tourist behavior--what tourists do, what their preferences are, etc.--provides helpful information for designing new tourism products, for policymaking, and for developing effective tourism marketing strategies. With chapters from tourism professionals from around the world, the volume presents research work, new perspectives, and case studies of tourist behavior from the different cultural and geographical backgrounds. Topics in Tourist Behavior: Past, Present, and Future address relationship management at certain tourist destinations, such as spas and museums; the creation and sustainability of tourism luxury brands; the continuing growing influence of social media and digital technology on tourist choices; gauging tourists' motivation, satisfaction, and return-trip intentions; the role of tourism activities on destination choice; perspectives and case studies on heritage tourism, and more. The book also includes a chapter on how virtual reality, streaming, and livestreaming during the COVID pandemic affected tourism and makes predictions for tourist behavior in the post-COVID-19 era. This book will be a handy source for understanding tourist behaviors and patterns, and scholars and researchers will find it helpful in their research. Business managers, as well, will find the information valuable in designing their marketing and promotional strategies. Policymakers, too, will benefit from the trends shown in the book to develop future tourist destination plans. Overall, this book provides new insight into tourist behavior from the past to help understand the present and predict the future."-- Provided by publisher.


Book
The continuum of consumer choice
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ISBN: 9781003262510 1003262511 1040002676 1040002552 9781040002551 9781040002674 Year: 2024 Publisher: Abingdon, England : Routledge,

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The Continuum of Consumer Choice provides a novel view of consumer choice based on the temporal horizon of the consumer, giving rise to a spectrum of consumption styes from the everyday to the extreme.


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Consumer behavior theories : convergence of divergent perspectives with applications to marketing and management
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ISBN: 1947441159 Year: 2018 Publisher: New York, NY : Business Expert Press,

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Data-Driven Personalization : How to Use Consumer Insights to Generate Customer Loyalty.
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ISBN: 9781398614611 1398614610 Year: 2024 Publisher: London : Kogan Page, Limited,

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Your customers expect highly personalized experiences. Discover exactly how to deliver by collecting the right data and crafting messages that tap into behavioral psychology.


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Strategic shopper marketing : driving shopper conversion by connecting the route to purchase with the route to market
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ISBN: 0429574711 0429201419 042957682X Year: 2021 Publisher: Abingdon, Oxon ; New York, NY : Routledge,

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"Strategic Shopper Marketing provides a uniquely strategic perspective on the 'anything, anywhere, anytime' retail revolution. Following the principles set out by leading global consultant Georg Krentzel, a practitioner can connect shopper marketing principles with strategic concerns, aligning it with other disciplines like marketing, sales and distribution to connect their route to purchase with their route to market. Providing professionals with a theoretically well-founded understanding of shopper marketing, the book charts the history and development of shopper marketing and describes the newest developments and changes in the market place that impact how shoppers need to be activated to generate profitable sales and loyalty. The book presents a guideline with examples and numerous illustrations to develop successful shopper marketing strategies across different sales channels"--


Book
The business of aspiration : how social, cultural, and environmental capital transforms brands
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ISBN: 1003093574 1003093574 1000201503 1000201406 Year: 2021 Publisher: Abingdon, Oxon ; New York, NY : Routledge,

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"Not long ago, wearing real fur was a signal of wealth and status. Now, it's a signal of ignorance. Thanks to luxury rental and resale services, these day anyone can walk around in a Gucci belt. But not everyone knows that Rimowa dropped a new suitcase or who made their food and clothes. Wokeness is a modern class distinction. What consumers value, and how they spend their time and money, changes the role and meaning of brands. It is not only business savvy, but also socially urgent that brands start trading in the modern aspirational economy. Overproduction and air travel are killing our planet, and social media addiction and busyness are killing us. Accumulating commodities and counting air miles and social media likes are aspiration symbols that reward the bad behavior of companies and individuals. For the longest time, brands have operated according to the Veblen logic that status is linked to wealth and desirability to price. Now they have the opportunity to flip the script of aspiration and link worth and values to their success. Aimed at marketers, entrepreneurs, and everyone else curious about changing business, in this book you will find analysis, examples, and tools of how to use the modern aspiration economy to shift your brand narrative and competitive strategy, create and distribute brand symbols, and ensure that your products and services create both monetary and moral value. Written by a world-renown brand strategy executive and Sociology Ph.D., this book seamlessly combines sociology and business to deliver practical advice for brands across industries"--


Book
The direct to consumer playbook : the stories and strategies of the brands that wrote the DTC rules
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ISBN: 9781398605435 1398605433 Year: 2022 Publisher: London : Kogan Page, Limited,

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Discover how any brand can drive a winning direct to consumer strategy, irrespective of market segments, with insight and lessons from the global companies who have made their DTC business a success.


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Building brand experiences : a practical guide to retaining brand relevance
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ISBN: 0749481579 9780749481575 Year: 2018 Publisher: London ; New York, NY ; New Delhi, India : Kogan Page Ltd,

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Consumer Behavior Theories : Convergence of Divergent Perspectives with Applications to Marketing and Management.
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ISBN: 9781947441156 1947441159 Year: 2018 Publisher: New York Business Expert Press

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This book critically examines and analyzes the classical and neoclassical behavioral theories in reference to consumer decision-making across the business cultures. Discussions in the book present new insights on drawing contemporary interpretations to the behavioral theories of consumers, and guide the breakthrough strategies in marketing.

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