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Book
Developing Interactional Competence at the Workplace : Learning English As a Foreign Language on the Shop Floor
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Authors:
Nguyen, Hanh thi
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Malabarba, Taiane
ISBN: 1040118763 1003125778 1040118801 Year: 2025 Publisher: New York, NY : Routledge,
ISBN: 1040118763 1003125778 1040118801 Year: 2025 Publisher: New York, NY : Routledge,
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Abstract
What is it about social interaction at the workplace that spurs interactional competence development? This book explores the answers to this question by analyzing the development of interactional competence by two Vietnamese hotel staff members, one novice and one experienced, as they interact with international guests in English in Vietnam.
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