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This book constitutes the refereed proceedings of the 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, held in Talinn, Estonia, in June 2018. The 37 papers presented in this volume were carefully reviewed and selected from 175 submissions. The papers are organized in topical sections on Process Execution, User-Oriented IS Development, Social Computing and Personalization, the Cloud and Data Services, Process Discovery, Decisions and the Blockchain, Process and Multi-level Modelling, Data Management and Visualization, Big Data and Intelligence, Data Modelling and Mining, Quality Requirements and Software, and Tutorials. .

Computer science. --- Computer system failures. --- Software engineering. --- Database management. --- Data mining. --- User interfaces (Computer systems). --- Computer Science. --- Information Systems Applications (incl. Internet). --- Data Mining and Knowledge Discovery. --- Database Management. --- Software Engineering. --- System Performance and Evaluation. --- User Interfaces and Human Computer Interaction. --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Algorithmic knowledge discovery --- Factual data analysis --- KDD (Information retrieval) --- Knowledge discovery in data --- Knowledge discovery in databases --- Mining, Data --- Database searching --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Computer software engineering --- Engineering --- Computer failures --- Computer malfunctions --- Computer systems --- Failure of computer systems --- System failures (Engineering) --- Fault-tolerant computing --- Informatics --- Science --- Failures --- Computer system performance. --- Management information systems --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software

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This book constitutes papers from the workshops held at the 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, which took place in Trondheim, Norway, in September 2019. The 11 full papers and 4 short papers presented in this volume were carefully reviewed and selected from 33 submissions to the following workshops: DTIS: Digital Transformation for an Inclusive Society TPSIE: Trust and Privacy Aspects of Smart Information Environments 3(IT): Innovative Teaching of Introductory Topics in Information Technology CROPS: CROwd-Powered e-Services.

Application software. --- Data encryption (Computer science). --- E-commerce. --- Information Systems Applications (incl. Internet). --- Computer Applications. --- Cryptology. --- e-Commerce/e-business. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Data encoding (Computer science) --- Encryption of data (Computer science) --- Computer security --- Cryptography --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Electronic commerce. --- Social media. --- User-generated media --- Communication --- User-generated content