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Book
Service operations management : improving service delivery.
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Authors:
Clark, Graham
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Johnston, Robert
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Shulver, Michael
ISBN: 9780273740483 0273740482 Year: 2012 Publisher: Harlow Pearson
ISBN: 9780273740483 0273740482 Year: 2012 Publisher: Harlow Pearson
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Abstract
Keywords
Service industries --- Management --- Management. --- Industrial management --- Service industries - Management
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