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Management --- Public administration --- ADMINISTRACION DE EMPRESAS --- INVESTIGACION EN ADMINISTRACION --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Administration --- Industrial relations --- Organization --- Research --- Research. --- Universidad de Chile. --- Chile. --- Business, Economy and Management --- Business Management --- Economics --- business administration --- management --- teaching cases --- cases --- latin america --- emerging markets