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The basics of performance measurement.
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ISBN: 9781439802496 1439802491 Year: 2009 Publisher: Boca Raton CRC Press

Analysis for improving performance : tools for diagnosing organizations and documenting workplace expertise
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ISBN: 1282298798 9786612298790 1576755304 9781576755303 1576753417 9781576753415 9781282298798 6612298790 Year: 2007 Publisher: San Francisco : Berrett-Koehler Publishers,

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Offers a practical and comprehensive system for defining how people do their jobs. This work contains numerous cases studies and concepts. It also contains a chapter on" Documenting and Improving Work Process."


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Expertise at work : current and emerging trends
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ISBN: 3030643719 3030643700 3030643727 Year: 2021 Publisher: Cham, Switzerland : Palgrave Macmillan,

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A manager's guide to building a successful business
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ISBN: 1299220568 1606496514 Year: 2013 Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press,

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This uses real market examples to demonstrate the effective use of management and marketing principles. The book also introduces programs developed over a 40-year career to help manage all aspects of a business and to develop and execute marketing strategies. Managers and executives will use this book as a guide to grow an established business or start a new one. The book can be used as a reference book for unique management challenges as well.

Developing effective teacher performance
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ISBN: 1446213153 1281244937 9786611244934 1847878547 9781847878540 9781412919289 1412919282 9781412919296 1412919290 9781446213155 1412919282 1412919290 9781281244932 661124493X Year: 2006 Publisher: London : Paul Chapman,

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Offering guidance on diagnosing ineffectiveness, supporting ineffective teachers, and procedures when support isn't enough this book is designed to help those teachers who manage others. It explains what under-performance is, and how to develop a school approach to monitoring, supporting and restoring teacher performance.


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Behavioral public performance : how people make sense of government metrics
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ISBN: 110876133X 1108708072 1108788262 Year: 2020 Publisher: Cambridge : Cambridge University Press,

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A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.

Corporate Performance Management : ARIS in Practice
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ISBN: 128060879X 9786610608799 3540307877 3540307036 3642067999 Year: 2006 Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer,

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Corporate Performance Management (CPM) is a basic approach which examines the relationship between corporate performance and process optimization. How to successfully introduce CPM in practice is demonstrated through project reports from E.ON, British Telecom, Credit Suisse and Vodafone among others. The methods and tools presented here guarantee a continuous and automated monitoring of the corporate performance and enable Business Process Excellence to be permanently established in the company by company-internal and company-external benchmarking. The articles in this book focus on the use of the ARIS Controlling Platform developed by IDS Scheer.


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Key performance indicators : developing, implementing, and using winning KPIs
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ISBN: 9780470545157 0470545151 9786612549786 1282549782 0470593199 0470593202 Year: 2010 Publisher: Hoboken, NJ : John Wiley & Sons,

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An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:The four foundation stones that lead the development and use

Psychological management of individual performance
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ISBN: 0471877263 Year: 2002 Publisher: Chichester : John Wiley,

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Detailed practice-relevant information on subjects as performance concepts, work design, cognitive ability and personality as predictors of performance, performance appraisal and potential analysis, goal setting, training, mentoring, reward systems, strategic HRM as well as broader issues such as well-being and organizational culture


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Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners
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ISBN: 1280084715 9786610084715 0821382896 1417534257 0821358235 Year: 2004 Publisher: Washington, DC : World Bank,

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An effective state is essential to achieving socio-economic and sustainable development. With the advent of globalization, there are growing pressures on governments and organizations around the world to be more responsive to the demands of internal and external stakeholders for good governance, accountability and transparency, greater development effectiveness, and delivery of tangible results. Governments, parliaments, citizens, the private sector, NGOs, civil society, international organizations and donors are among the stakeholders interested in better performance. As demands for greater a

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